The ideal candidate for this position has experience as a medical receptionist in a medical practice or a medical center’s clinical area and has a passion for supporting the health of the community. A minimum of one year experience as a medical receptionist at an inpatient or preferably outpatient practice is required.

The medical receptionist is responsible for answering phones and directing calls to the appropriate medical professional, filing paperwork and communicating with patients, guardians and medical professionals.

Responsibilities:

• Greet patients and visitors with a positive attitude.
• Schedule appointments, place calls, and process lab results.
• Set up follow up visits for discharges from hospitals.
• Obtain records from outside facilities.
• Help Medical Assistants obtain prior authorizations for tests.
• Receive and answer phone inquiries in a courteous and professional manner.
• Check patients in and out based on their medical appointment.
• Collect copayments.
• Rolling over phones and pagers at the end of each day (Monday through Friday).
• Answer questions regarding office location, parking, services provided, insurance issues, and other general inquiries.
• Provide assistance with billing related issues.
• Familiarity with EPIC EMR is a definite advantage.
• Ability to work as part of a small, close-knit team is of essence.
• Basic IT skills are a must for this position.

Job Type: Full-time

Pay: $18.50 - $21.00 per hour

Expected hours: 8 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Free parking
• Health insurance
• Life insurance
• Paid time off

Healthcare setting:

• Clinic
• Outpatient
• Private practice

Medical specialties:

• Nephrology

Schedule:

• 5x8
• Monday to Friday

Experience:

• Medical receptionist: 1 year (Required)

Ability to Relocate:

• Worcester, MA 01608: Relocate before starting work (Required)

Work Location: In person