To assist the dermatologist or dermatology mid-level in patient care by preparing exam rooms, escorting patients, prepping the patient for the provider, scribing for the provider, and assisting in treatment and patient education. This individual is also responsible for routine decontamination and sterilization procedures, instrument processing, and aiding in clinical inventory management.

Environmental Conditions:

• Exposure to communicable diseases, blood and body fluids, toxic substances, medicinal preparations, and other conditions common to a physician’s office environment.

Physical Capabilities:

• Ability to lift a minimum of 50 pounds dead weight depending on the individual’s work assignments on a daily basis.
• Ability to frequently bend, stoop, kneel, and reach above shoulders depending on the individual’s work assignments on a daily basis.
• Ability to sit and/or stand for extended periods of time, a minimum of eight hours a day, depending on the individual’s work assignments on a daily basis.
• Ability to see, hear, speak, interact, read, write, and type sufficiently to perform the essential functions of the position.
• Must be independently mobile on all surfaces and situations depending on the individual’s works assignments on a daily basis and be able to move safely about the work area.
• Must be able to respond to emergency situations as needed, including lifting ability needed for patient safety.
• Must have bilateral use of hands for repetitive fine manipulation.
• Must have the physical stamina to work at least eight hours per day.

Emotional Requirements:

• Must be able to work under stressful conditions.
• Must be able to adapt to change in routine in a positive manner.
• Must be able to follow through on assignments, take initiative, effectively participate in decision-making, and when required, make decisions independently.
• Must have adequate coping skills.
• Must be able to effectively solve problems as they arise.
• Must be able to exercise good judgment in an effort to maintain a safe work environment.
• Must be able to respond to emergency situations in a professional manner as needed.
• Must have stable work behaviors, including but not limited to, arriving to work at the assigned time, maintaining good work attendance, and following policies and procedures.

Essential Skills:

• Ability to work well with physicians and mid-levels, anticipating their needs in regard to patient care.
• Knowledge of medical terminology.
• Knowledge of dermatology and skin care treatment.
• Ability to work with computers to be able to navigate the electronic medical record (EMR); adequate typing skills to chart visit note as it is happening.
• Good problem solving and analytical skills.
• Ability to work as a team member.
• Well organized with attention to detail.
• Exceptional communication and interpersonal skills.
• Empathetic with patients’ needs and concerns.
• Treat patients and co-workers with respect and always be professional.

Primary Duties:

• Escort patients to exam rooms in order of appointment Provide assistance, as needed, to allow patient to get on and off of the examination table in a safe manner.
• Obtain patient history to include chief complaint, history of present illness, past history, family history, and history of allergies and medications. Update medications list and allergy list on all patients at each appointment.
• Act as scribe for provider using the Must be able to document with correct grammar and mastery of spelling of medical terminology.
• Obtain proper informed consents as directed by provider.
• Assist provider with biopsies and surgical procedures such as skin excision, ED&C, cryotherapy, and incision and drainage.
• Educate patient as required after provider establishes the treatment Ensure that the patient understands the treatment plan, understands the proper use of their prescribed medications, and understands their responsibility for compliance with the treatment plan prior to leaving the office. Answer patient questions about what they should anticipate after surgery or treatment.
• Perform office procedures such as phlebotomy, suture removal, dressing changes, allergen patch testing, and biologic injections, without direct provider supervision after appropriate training.
• Completely and accurately fill out all required pathology and laboratory requisition documents for patients as required by provider.
• Answer all telephone inquiries from patients, their families, or primary care physicians concerning treatment, surgery, or other related concerns within one business day.
• Respond to emergency situations as needed.
• Participate in the training of new Medical Assistants/staff as need or required.

Secondary Duties

• Clean and restock all treatment rooms between patients including sinks and Weekly full room cleanings.
• Organize sample drug inventory.
• Perform all duties related to medical instrument cleaning and sterilization.
• Check calibration of equipment and make adjustments or calls for service, as necessary.
• Notify designated person of supplies with low stocking levels to avoid shortages.
• Check that all equipment is where it belongs.
• At the end of the day, turn off power to all equipment and cover equipment as needed.
• Perform any other duties and tasks as requested by providers, clinical coordinator, or office manager to maintain efficiency of the office.
• Must have your own transportation and be willing to work at all locations.
• Workdays: Monday-Friday

Education/Certifications:

• High school or equivalent
• CPR/BLS certification or must receive training and maintain certification after hire.

Preferred Qualifications:

• Previous experience in a Dermatology and/or Mohs Surgery practice strongly preferred.
• Advanced knowledge of dermatology and skin care treatment is preferred.
• Certification from an accredited Medical Assistant program (CMA, CCMA, RMA, CDT) with at least 2 years' experience as a clinical assistant is preferred.

Central Dermatology Center is looking for experienced Medical Assistants to join our team. The ideal candidate will be detail oriented and will be able to provide superior care in a fast-paced environment while maintaining a pleasant, calm, and caring demeanor. All perspective candidates must be willing and able to work in any location as needed or assigned.

CDC work locations: Cary, Raleigh, Chapel Hill, Sanford, Pittsboro, Fuquay, and our Durham Admin site.

Full-Time employees are eligible to participate in our company PTO and benefit plans (including medical, dental, vision, group life, 401k and many more!)