POSITION DESCRIPTION
Cultural Ambassador

INFORMATION
Job Class: Aide Class

Status: Active
Department: Native Lands & Resources
Employment Category: Seasonal Part Time/Full Time

Type of Position: Non-exempt
Location of Work: MGRA Juneau, AK 
Salary Grade(s): 5/6
Hours of Work: Seasonal/Summer 

PURPOSE
The Cultural Ambassador position is located at the Mendenhall Glacier Recreation Area (MGRA) and is responsible for providing visitors with cultural and natural history information, education and interpretive services under a co-stewardship model with Tlingit and Haida and the US Forest Service.

REPORTING RELATIONSHIPS
Reports To: Cultural Ambassador Supervisor
Supervises: not applicable
Liaison To: Employees, USFS staff, visitors, local community

ESSENTIAL FUNCTIONS
• Provide information to visitors regarding local Tlingit and Haida culture, history and/or values.
• Support the Ambassador Supervisor in ensuring MGVSC a safe and inclusive space for all staff and visitors.
• Be able to facilitate conversations regarding Alaska Native traditional protocol, history, and culture to educate visitors.
• Educate and provide consistent messaging about co-stewardship and co-management, government-to-government relationships, and self-governance.
• Facilitate educational programs on topics relevant to the area, including but not limited to, the history of the community, culture, or ecosystems relevant to the Mendenhall Glacier/Juneau area.
• Present a variety of orientation talks, guided tours (for those without mobility issues), and demonstrations to a variety of public audiences or school groups.
• Assists with the development or revision of materials, such as brochures, guidebooks, handouts, and exhibits.
• Operate a variety of audiovisual equipment in the visitor’s center.
• Inventories and maintains stock of education materials, equipment, and supplies.
• Performs other duties as assigned.

DECISION MAKING AUTHORITY
Spending Authority: not applicable
Other Authority: not applicable

NECESSARY SKILLS AND KNOWLEDGE
• Excellent verbal communication skills with the ability to lead diverse groups.
• Knowledge of Tlingit and Haida community and culture.
• Ability to learn and present on topics including but not limited to, Tlingit and Haida language and introductions, traditional knowledge, history, geography, and ecosystems.
• Understanding of Tlingit and Haida’s mission, vision, and values.
• Strong commitment to Safety
• Strong interpersonal skills with the ability to take initiative and adapt to shifting priorities.
• Knowledge of the diverse range of outdoor facilities and maintenance requirements located at MGRA.
• Communication skills and demeanor that foster positive interactions and engagement.

MINIMUM QUALIFICATIONS (education, experience, skills)
• High School Diploma/GED or eligibility for Tlingit and Haida employment services.

PREFERRED QUALIFICATIONS (education, experience, skills)
• Education or experience with Tlingit and Haida community, culture, and language.
• Experience as a Naturalist or knowledge of the local area.
• Related experience within the tourism industry

UNUSUAL PHYSICAL REQUIREMENTS OR RESTRICTIONS
• Reliable transportation to place of employment.
• May be required to use stairs, walk inclines and hike trails in the MGRA for those without mobility issues.
• Ability to meet and communicate with groups on trails and boardwalks in varying weather conditions.

CONDITIONS OF HIRE:
• All employment at Tlingit & Haida is “at will”. This means that the employee or Tlingit & Haida may terminate employment at any time and for any reason. Unless specified in writing, no term of employment is expressed or implied for this position.
• Tlingit & Haida is a no tolerance workplace. All regular employees may be required to pass a pre-employment and subsequent random drug and alcohol screening to be eligible for and maintain employment.
• Tlingit & Haida requires a criminal background check be conducted on all employees. All employment offers are conditional until federal criminal background check results verify your eligibility to work for Tlingit & Haida.