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Find your purpose helping people facing potential danger get the help they need as quickly as possible. Be the calm in their chaos. Impact their safety. Essentially, you’ll be 9-1-1 for the people who work at or visit our facilities.
CentraCare launched a new emergency communications center to improve safety for our staff in early July and we are looking for the people to help us be successful!
In this position, you’ll take calls from CentraCare employees who may be facing safety challenges with a patient or visitor.
As a dispatcher, you’ll receive emergency and non-emergency calls for a multitude of potential needs (Security, medical, life safety, alarms, etc.). You’ll query callers quickly and effectively to obtain detailed incident information, and repeat information received from callers accurately in what could be high-stress situations. You’ll need to prioritize calls and initiate appropriate actions based on the incident type and its importance. You’ll be the liaison to local public safety partners (Police, Fire, EMS) in emergency situations and coordinate proper response.
You’ll succeed in this role if you remain calm and professional in high stress situations and possess strong communication skills. That includes communication in writing, by phone, on portable radios, face-to-face and any other type of interaction you can think of with another person. Strong listening skills are incredibly important. Additionally, we recommend you can type 40 words per minute or more, considering the sometimes fast-paced nature of this job.
Training or education in public safety or criminal justice, and/or experience as a dispatcher (for a county, EMS organization, bus company, tow company or cab company), first responder (fire, police, EMS, security),
Schedule:
Pay and Benefits:
Potential for Advancement:
Qualifications:
CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.
Full Time
$38k-49k (estimate)
04/15/2023
06/25/2024
centracare.com
MONTICELLO, MN
3,000 - 7,500
1995
NGO/NPO/NFP/Organization/Association
MAT BROWN
$1B - $3B
CentraCare Health owns and operates a chain of non-profit hospitals that offers pediatrics, cancer care, surgical and specialty medical services.
The job skills required for Dispatcher | Emergency Communications Center include Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher | Emergency Communications Center. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher | Emergency Communications Center. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Dispatcher | Emergency Communications Center positions, which can be used as a reference in future career path planning. As a Dispatcher | Emergency Communications Center, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher | Emergency Communications Center. You can explore the career advancement for a Dispatcher | Emergency Communications Center below and select your interested title to get hiring information.
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Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie
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A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.
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A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.
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Career tips from people on Dispatcher jobs
Getting training and certification as a truck dispatcher.
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Communicate with all parties before & during the job and getting feedback and updates.
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Complete a City employment application.
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Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.
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