Responsibilities

As the RCM Accounts Receivable/Financial Services Unit Supervisor, you will:

• Supervise daily billing and collections activities to ensure maximum efficiency. Provide guidance and direction to staff, covering all aspects of billing and collection standards/procedures, ensure adherence to policies and procedures, and initiate correspondence to insurance companies for reconsideration of claims.
• Supervise accounts receivable management functions and maintain assigned portfolios at acceptable levels. Ensure that service/supplies are billed appropriately, and reimbursements are pursued until full payment is received.
• Provide guidance and assistance to management at branches assigned on reimbursement issues.
• Develop and implement plans to ensure assigned accounts receivable balances are within stated objectives.
• Supervise the maintenance of the provider manuals, patient information updates, and various logs essential to patient clearance/billing processes.
• Ensure that accounts are billed within the established time frames and that customer service guidelines/guarantees are adhered to. Keep abreast of billing regulations/requirements and changes to national uniform billing forms and communicate changes to all pertinent personnel.

• High School Diploma or the equivalent
• A minimum of three years healthcare related collection/billing experience
• Experience working in MS Office tools such as Outlook, Word, PowerPoint, Excel, and Access.
• Some experience in a lead or supervisory role generally required
• Strong knowledge of collection and accounts receivables procedures
• Effective communication skills

Scheduled Weekly Hours