Become a part of our caring community and help us put health first

CenterWell is seeking dedicated, compassionate, and experienced candidates with Medical Receptionist experience who are interested in growing with the company and being a part of something great!

Location : CenterWell Senior Primary Care office address : 12402 S Orange Blossom Trail, STE #6, Orlando, FL 32837-6539

Medical Receptionist Role Overview :

The Bilingual English and Spanish Medical Receptionist operates a switchboard or multi-line phone and maintains long distance call logs.

Takes and distributes accurate messages. Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee.

Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and / or email address.

Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages.

Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and / or within established policies / practices and guidelines with minimal opportunity for deviation.

Use your skills to make an impact

Additional Information

Required Qualifications

Experience in a fast pace / high volume environment

Minimum of 1-year professional experience as a Medical Receptionist in 'front-office' direct patient care contact

• Experience with MS Outlook
• Basic Computer knowledge
• Must be a team player with excellent communication skills
• Willingness to learn and be cross trained in other roles based on business need
• Bilingual (English / Spanish)

Preferred Qualifications

• Experience with HEDIS
• Experience with Electronic Medical Records*Previous experience in a geriatric setting

Medical Receptionist Working hours :

Monday to Friday 8AM-5PM

Scheduled 40 hours per week

Local travel may be required; Mileage will be reimbursed

In addition to being a great place to work, CenterWell Senior Primary Care also offers industry leading benefits for all employees, starting your FIRST day of employment. Benefits include :

• Medical Benefits
• Dental Benefits
• Vision Benefits
• Health Savings Accounts
• Flex Spending Accounts
• Life Insurance
• 401(k)
• PTO including "8" paid holidays, one personal holiday, one day of volunteer time off, 18 days of annual PTO, parental leave, caregiving leave, and weekly well-being time

This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Alert

Humana and its subsidiaries value personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file.

When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website.

Social Security Request Task Notification : Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file.

When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website.

Interview Format :

To enhance our hiring and decision-making ability. Modern Hire Text allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire text interview.

In this interview, you will read to a set of interview questions and you will provide text responses to each question. You should anticipate this interview to take about 15 minutes.

Your text interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Language Proficiency Testing :

Bilingual English / Spanish. Must be able to speak, read and write in both languages without limitations or assistance. See Additional Information on testing.

Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency.

Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

LI-Onsite

Scheduled Weekly Hours

About us

About CenterWell Senior Primary Care : CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more.

Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes.

We go beyond physical health by also addressing other factors that can impact a patient's well-being.About CenterWell, a Humana company : CenterWell creates experiences that put patients at the center.

As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients.

As part of Humana Inc. (NYSE : HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career.

We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company.

By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

Equal Opportunity Employer

It is the policy of ?Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran.

It is also the policy of ?Humana?to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements.

This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion.

We also provide free language interpreter services. See our full accessibility rights information and language options https : / / www.

partnersinprimarycare.com / accessibility-resources

Last updated : 2024-03-08