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Centerstone of Tennessee, Inc. is Hiring a Remote Case Manager Team Leader
Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Centerstone, a trauma-informed organization, endorses an organizational culture built on understanding, recognizing and responding to those affected by trauma to strengthen resilience for our clients, staff and community. Come talk to us about joining the Centerstone team! Job Description: Have Case Management and supervisory experience? Come join the Centerstone team as a Team Lead. You’ll provide direct administrative supervision to a case management and Health Link team, conduct monthly chart audits, review documentation, hire and train new staff. Through you work, you teach staff the importance of providing quality coaching and coordination of health and wellness, strong documentation skills, navigating and teaching staff to navigate electronic health record. We are looking for people who are ready to lead a team of Case Managers to make a difference in the lives of people we serve every day. The mental health needs in our community have never been greater. If you have a Master’s degree in counseling, psychology, social work or related field (or Bachelors with supervisory experience)– and you are passionate about making a difference in the lives of people coping with mental health issues, we need you! Supports the Centerstone Mission, Vision and Values in delivering care that changes people’s lives. Treats all clients and colleagues with dignity and respect, regardless of race, color, ethnicity, national origin, sex, sexual orientation, gender identity, transgender status, religion, age, disability, military status. Communicates clearly and appropriately; provides excellent customer service. Adheres to applicable policies and procedures. Regular attendance and punctuality is required. SUMMARY OF POSITION The Team Leader will counsel using individual, family, group therapy, life skills or case management. Attends meetings, maintains records and provides consultation. Also maintains productivity and budget requirements. Will supervisor master and bachelor level staff on the team. Acts as a liaison while overseeing all services provided by the team. ESSENTIAL DUTIES & RESPONSIBILITIES Supervisory Responsibilities for: Care Coordinator, Rehabilitation Specialist; Family Support Specialist; Visitation Specialist; System of Care Coordinator; Therapist; Wraparound Facilitator Maintain necessary communications and reporting with referral sources and other involved parties as approved by client. Maintain effective working relationships with the clinical team Maintain timely/accurate clinical records in accordance with organization policies. Maintain effective relationships with Community referral sources Participate in the development and implementation of quality clinical practices Meet billable hour productivity standards. Complete ANSA/CANS assessments and reassessments on time. Complete clinical documentation within one business day of the service provided. Complete treatment plans and other clinical service authorizations in a timely manner. Compliance with annual completion of KPI forms for staff. Other Duties and Responsibilities: All other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES QUALIFICATIONS Education Level Master's degree in counseling, psychology or social work required (or BA with supervisory experience). Licensed preferred with experience. Years of Experience None. Certification/Licensure Licensed preferred. PHYSICAL REQUIREMENTS Standing – 10% Sitting – 90% Squatting – Occasional Kneeling – Occasional Bending – Occasional Driving – Occasional Lifting – Occasional Time Type: Full time Entry Pay Range: $48,755.00--$60,798.00 Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy: Medical, dental, and vision health coverage Flexible Spending and Health Savings Accounts 403b retirement plan with company match Paid time off and ten paid holidays AD&D Insurance, Life Insurance, and Long Term Disability (company paid) Diversity, Equity, and Inclusion employee resource groups Continuing education opportunities Employee Assistance Program Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our beliefs toward diversity and inclusion. Our approach to diversity is simple—it’s about embracing everyone. Together, we continue to develop an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our employees. It powers our innovation and connects us closer to each other, to our clients and the communities we serve. We strive to create a workplace that reflects the growing world around us, and where everyone feels empowered, safe and welcomed. Centerstone is a nonprofit health system providing mental health and substance use disorder treatments. Services are available nationally through the operation of outpatient clinics, residential programs, the use of telehealth and an inpatient hospital. Centerstone also features specialized programs for the military community, therapeutic foster care, children’s services and employee assistance programs. Centerstone’s Research Institute provides guidance through research and technology, leveraging the best practices for use in all our communities. Centerstone’s Foundation secures philanthropic resources to support the work and mission of delivering care that changes people’s lives.
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