Trinity Washington University in the nation's capital seeks an Assistant Director of Operations for the Trinity Center. The ideal candidate will be extremely detail-oriented, have strong administrative and organizational skills and has the ability to provide excellent customer service.

Position overview:

This position assists the Director of the Trinity Center with center management in the areas of:

* Membership Services

* Event/Match/Game Planning (including set up &break down)

* Facility Operations

* Pool vendor management

* Weight and Training Programs

* Equipment Maintenance and Inventory

* Systems and Database Management

* Supervise, Schedule & Train Student Workers

* Review & Submit Part-Time Staff Payroll

* Other assignments as needed

Qualifications:

* Bachelor's Degree Preferred

* 1 to 3 years of sports, training or gym operations experience

* Have a CPR Certification

* Ability to work 40 hours a week in-person at the University

* Ability to have a flexible working schedule to include evenings and weekend

KNOWLEDGE, SKILLS & ABILITIES:

* Knowledge of sports organization membership services operations

* Knowledge of weight and training equipment

* Knowledge of inventory control practices and systems

* Ability to prioritize and plan large printing and mail projects

* Ability to supervise and train staff (including student workers)

ESSENTIAL RESPONSIBILITIES:

Supervision of Student Staff

* Supervises staff of student workers (average of three employees at one time) over the 40 - 60 hr. work week

* Approval of timecards

* Creates weekly staffing schedule for facility event/usage

* Evaluates student staff performance on a day-to-day basis including the daily reporting of student staff tardiness, delinquent absences, and overall job performance

* Trains new student staff members on job responsibilities, expectations and duties; administers quarterly feedback to students

* Instructs staff on quality customer service techniques

Membership Office Operations

* Manages membership registration and renewal procedures

* Troubleshoots customer service issues

* Manages the fitness program registration process including database management, attendance tracking, equipment inventories, and compiling monthly programming reports

* Manages locker rental process including database management, troubleshooting hardware issues, and compiling monthly locker reports

* Tracks daily revenue for memberships, locker rentals and fitness programming

* Collets and processes fees from members, locker rentals and special event/sporting rentals

Facility Operations

* Assists in the coordination of all Trinity Center special event and campus event facility set-up requirements

* Serves as on-site senior staff member during events and weekends, troubleshooting issues as they arise

* Serves as POC for TC facility repairs, upgrades and general maintenance

* Assist in the development of facilities policies, procedures and practices to ensure staff, member and student safety

Equipment Operations

* Manages Trinity Center programming equipment inventories

* Manages Trinity Center equipment inventories

* Conducts Trinity University athletic department event/match/game set-up

Trinity offers comprehensive and competitive benefits to full-time employees to include Health, Dental & Vision insurance, Employer Paid Life and Disability benefits, 403(b) Retirement plan with employer match up to 6%, Paid Family Leave, Trinity Center Membership Free to all employees to include full size pool, walking track, weight & Cardio equipment, Free campus parking, Free Shuttle bus between campus & Brookland Metro station and more.

Qualified Candidates, Please Apply Here

Trinity is committed to fostering a diverse and inclusive community among its students, faculty and staff, and strongly encourages all qualified individuals to apply.