The Behavioral Health Clinic receptionist is the first line of communication between a Client, a therapist, and a doctor, whether it’s on the phone or in person. The BHCR is responsible of providing; general information to clients, keeping, and updating client’s records and helping in the general process of patient’s enrollment.

MAJOR DUTIES& RESPONSIBILITIES

• Receives all incoming phone calls, screens them, take messages and/or forward to appropriate staff

• Completes initial new patient process, scan and document in the system.

• Assist providers with drug screening

• Register client’s in program portal

• Prepare necessary documents prior to appointments, maintain accurate patient lists, and follow up appointments and charting.

• Completes daily payment reports, follow up with Patient’s no shows and cancellations

• Maintains calendar of meetings, schedules, referrals, and appointments for all counseling staff members.

• Prepare treatment completions letter for client, and third parties.

• Assist and prepare monthly behavioral meeting’s agenda and meeting minutes

• Collaborate with outreach events, and general marketing strategies

• Ensures that all office equipment and furniture are maintained in proper working condition

• Place orders necessary for program operations utilizing appropriate protocol.

• Not limited to the above job description

EDUCATION

High School Diploma, AA, or BS preferred but not required

QUALIFICATIONS

Strong communications and organizational skills

Familiar with software, as words and excel

SKILLS

Excellent interpersonal, and social skills, team player

Self-motivated, detail oriented, time management

Bi-lingual English-Spanish or Asian language- English preferred

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Peachtree Corners, GA: Relocate before starting work (Required)

Work Location: In person