Job Description

We are recruiting through this posting for multiple roles within the Marketing & Communications department. Individuals at all experience levels, from entry-level to management, are encouraged to apply.

JOB TITLE:Marketing & Communications – Multiple Roles Available 

DEPARTMENT:DEVELOPMENT & EXTERNAL AFFAIRS

FLSA: EXEMPT 

The Center for NYC Neighborhoods (the “Center”) is a New York not-for-profit that promotes and protects affordable homeownership in New York so that middle- and working-class families are able to build strong, thriving communities. Working with public and private partners, the Center and its affiliates meet and support the diverse needs of homeowners throughout New York State by offering free, high-quality direct services, support of community-based housing counselors, policy research and advocacy, and affordable lending products.

Position Summary

The Center’s internal and external communications are owned and managed by our Marketing & Communications team. Along with the leads of Fundraising and Policy and Public Affairs, the Director of this team is a key member of the thought leadership team at the Center and helps drive many internal and external programs. The team manages multiple city- and state-wide brands and communications campaigns with 6-figure budgets and manages multiple key vendors. The team maintains and updates the Center’s brand as well as a suite of brands for related entities (e.g., Sustainable Neighborhoods, Interboro CLT) and programs (e.g., HomeFix, Homeowner Help Desk, Black Homeownership Project). Working with the CXO, this team will lead us on an ambitious re-branding project in 2024. They own and drive our storytelling strategy, in concert with partners in executive, fundraising, policy, partnerships, and beyond. Finally, as the leading voice on homeownership issues in NYC, this department helps expand and uplift our thought leadership and expert voices on relevant issues like homeownership policy, foreclosure, flip taxes, tax liens, wealth-building, and more. 

We are recruiting for our Marketing & Communications team, who handle storytelling, marketing, and communications needs for city- and state-wide programs to serve homeowners and support communities, as well as handling our internal communications needs for an organization of 100. We are looking for creative communicators, storytellers, and problem-solvers, who are passionate about reaching and uplifting the voices of vulnerable and at-risk populations. 

Responsibilities include but are not limited to:

• Managing city and state-wide marketing and communications campaigns 
• Vendor management
• Internal communications
• Programmatic marketing 
• Social media and digital marketing 
• Storytelling, including capturing stories across multiple mediums to share across platforms and audiences
• Media relations, including working with reporters and outlets and preparing colleagues for media opportunities
• Content creation for websites, social media, one-pagers, media advisories, talking points, and more to inform and engage stakeholders
• Develop materials in support of the Center’s policy projects and priorities, including policy memos, educational materials, and presentations

Skills & Qualifications

• Bachelor's degree or equivalent work experience required
• Prior experience and knowledge in communications, marketing, storytelling, fundraising, sales, or other relevant fields required
• Prior experience in non-profit or governmental program management is preferred
• Knowledge of homeownership, housing policy, land use, community or sustainable development is a plus but not required
• Refined skills in graphic design, photography, data visualization, and more are preferred
• Problem-solver with good judgment and sharp analytical skills
• Possess stellar written and verbal presentation skills and be able to provide work samples that speak to one’s abilities in both these areas
• Passionate about promoting affordable homeownership and an equitable New York
• Demonstrate a growth mindset through resilience, engaging in expansive thinking, and showing curiosity
• Work collaboratively by demonstrating the ability to work in teams, exhibiting emotional intelligence, and having positive energy
• Deep understanding of and commitment to ensuring diversity, equity, and inclusion

Essential Mental and Physical Functions:

• Regularly required to speak English clearly and hear the spoken word well.
• Regularly required to physically operate routine office equipment such as telephones, computers, etc.
• Occasionally required to lift heavy equipment such as boxes, posters, etc., especially for special events.
• Frequently required to travel throughout New York and utilize public transportation.
• Regularly required to utilize near vision ability to read data and documents, including spreadsheets and reports, in printed form and on computer screens.

Work Environment

• Noise level is consistent with levels usually present in an office environment.
• Hazards present are consistent with those common to an office environment.
• Remote work may be required when public health concerns are elevated. 

Salary: We offer a competitive salary and benefits package

Application Process: 

Only those candidates selected for an interview will be contacted. Applicant review will continue until the position is filled. We thank you for your interest in career opportunities with the Center for NYC Neighborhoods. No phone calls, please. Accepting resumes until the position is filled.

The Center strongly encourages Section 3 residents to participate in this hiring effort. Information to determine if you are a Section 3 resident can be obtained by contacting careers@cnycn.org.

Persons requiring reasonable accommodation to participate in this hiring effort are requested to contact: careers@cnycn.org. 

The Center for NYC Neighborhoods is an equal-opportunity employer. We recruit, hire, upgrade, train, and promote for all positions and job classifications without regard to race, color, religion, creed, gender, national origin, age, physical or mental disability, marital, veteran or disabled veteran status, sexual orientation, or any other status as a member of any other legally protected group or activity.

To learn more, visit cnycn.org.