Job description

Part-time Client Care Coordinator needed to organize, oversee, and conduct potential clients through the intake process, to respond to phone calls and emails, and assist in administrative tasks as needed, for our arts-based therapy and mental health counseling center. Duties include booking intakes, scheduling, answering phones, responding to emails, greeting clients, etc. The ideal candidate should be highly organized, have excellent communication skills, be very comfortable with answering phones, be competent on the computer, know a variety of programs like Excel and google docs, eager to learn, understand and have used project management software for tracking project progression, able to work independently, and interact well with clients and clinician on the phone, through email, and in person. This is a part-time position Mondays to Fridays 3 pm to 7 pm with the possibility of expanding.

Responsibilities

• Coordinate intakes
• Answer and direct phone calls and emails
• Organize and schedule appointments
• Write and distribute email, correspondence memos, letters, faxes and forms
• Develop and maintain a filing system
• Act as the point of contact for clients
• Other tasks as assigned

Skills

• Proven experience as an administrative assistant, office admin assistant, or project coordinator
• Knowledge of office management and project management systems and procedures
• Highly competent phone, email, and interpersonal communication skills
• Working knowledge of office equipment, like printers and fax machines
• Proficiency in MS Office (MS Excel, MS PowerPoint, and GoogleDocs in particular)
• Excellent time management skills and the ability to prioritize work
• Highly efficient work habits
• Attention to detail and problem solving skills
• Ability to track multiple tasks through their progression to completion
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task

Job Type: Part-time

Pay: $14.00 - $16.00 per hour

Expected hours: 20 per week

Schedule:

• Monday to Friday

Work setting:

• In-person
• Outpatient

Work Location: In person