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Job Summary:
Responsible for providing excellent service, food and/or beverage and a fun, clean atmosphere to the Guests according to Company Standards and expectations. Responsible for greeting Guest, checking identification, controlling the flow of traffic and maintaining a fun clean atmosphere to Guests. Provides excellent product knowledge interacts with Guests in a variety of indoor and outdoor open air locations. Ensures a strong focus on an optimal Guest experience. Creates and maintains an atmosphere that induces guest to make Centennial Plaza Gulfport their entertainment choice on the Gulf Coast and maintains a high standard of employee relations at all times. Maintains a high quality property appearance at all times. Ensures efficient quality service. Remains in compliance with all department and company policies and procedures, internal controls and government relations. May attend periodic meetings and training sessions. Welcomes and greets arriving and departing guests. Proactively provides our guests with personal service and attention that exceeds their expectations. Accountable for maintaining high service and quality standards according to company standards, including Quality Assurance Inspections and Guest Satisfaction Surveys.
Provide general information while maintaining four-diamond, four-star service to guests.
Job Duties: Daily Operations
As a Banquet server/staff your responsibilities will include, but are not limited to the following:
Computer Skills: Goodcomputer skills needed.
Employees must be able to relate to other people beyond giving and receiving of instructions: (a) can get along with co- workers or peers without exhibiting behavioral extremes and (b) respond appropriately to criticism from a supervisor.
On a continuous basis, stand or sit for long periods of time, intermittently twist to reach equipment or supplies, perform simple grasping and fine manipulation; use telephone and computer keyboard on a daily basis.
Must be able to represent the Hotel/Restaurant in a positive manner when in public view, public settings, on Social Media or other area or times that could become public knowledge
Other
$21k-29k (estimate)
02/17/2024
05/07/2024
centennialplaza.net
Chanhassen, MN