Ancillary Medical Receptionist Job Description

Employer Information:

Job Title: AncillaryMedical Receptionist

Do you envision a role within an inclusive, diverse, and compassionate workplace culture? Centennial Medical Group is hiring FT team members who desire to be a part of a workplace community that supports both personal and professional growth in a challenging and rewarding environment.

We are committed to providing the best possible climate for maximum development and goal achievement for all employees. Our practice is to treat each employee as an individual. We seek to develop a spirit of teamwork; individuals working together to attain a common goal.

We maintain an atmosphere where these goals can be accomplished, by providing a progressive workplace. Most importantly, we have a workplace where communication is open, and we consider individual circumstances and the individual employee.

General Job Description:

Ancillary Medical Receptionist are responsible for greeting and checking patients in and out accurately and efficiently. They are to perform multiple administrative tasks including but not limited to insurance verification, eligibility/benefits check, prior authorizations, scheduling appointments, collecting payment, maintaining, and updating patient demographic information accurately and confidentially.

Duties and Responsibilities:

• Schedule and confirm patient diagnostic appointments, or medical consultations.
• Answer telephones and direct calls to appropriate staff.
• Receive and route messages or documents to appropriate staff.
• Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
• Maintain medical records, technical library, or correspondence files.
• Transmit correspondence or medical records by mail, e-mail, or fax.
• Verify insurance eligibility and benefits for in office procedures.
• Prior authorizations for in office procedures.
• Generate referrals for specialist’s appointments/procedures.

Knowledge and Skills:

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records.

Education:

High School Diploma (or GED or High School Equivalence Certificate)

Experience:

• Experience in the medical field or customer service environment.
• Experience is preferred but will train the right candidate.

Our Mission is: Making our communities a healthier place to live by improving access to healthcare while simultaneously lowering the total overall healthcare cost. We support and promote this mission by having a focus on our patient relationships.

The Physicians, medical providers, and staff at Centennial Medical Group believe that every child and adult should have equal access to health care. We are committed to providing care that is easily accessible and available to all regardless of race, color, religion, sex, sexual orientation, gender identity or expression, physical or mental disability, familial or marital status, immigration status, socio-economic status, or national origin.

FT Benefits available include 401k, Health, Life, Long and Short-Term Disability, in-house medical services, dental, vision, scholarship program, vacation, paid holidays, and more.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Allergy & Immunology
• Internal Medicine
• Primary Care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Customer service: 1 year (Required)

Ability to Relocate:

• Columbia, MD: Relocate before starting work (Required)

Work Location: In person