GENERAL DESCRIPTION OF POSITION

The Mortgage Loan Originator (MLO) Trainee works closely with a Mortgage Loan Originator (MLO) on production and origination activities, helps with the application process, and manages loans in the MLO's pipeline from origination through completion to ensure applications are approved, denied, or withdrawn in a timely manner. This position will shadow mortgage personnel to learn the mortgage origination process from start to finish. The MLO Trainee will take various courses to gain in-depth knowledge of the mortgage loan process and sales skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Completes rigorous training program within timeframes set by management and the mortgage training department. This duty is performed daily, about 10% of the time.
2. Obtains knowledge and understanding of withdrawal and denial procedures. This duty is performed daily, about 10% of the time.
3. Maintains high levels of customer service while managing each applicant's and support staff's expectations. This duty is performed daily, about 20% of the time.
4. Works with Mortgage Marketing for a clear understanding of marketing procedures in relation to print, social media and all other forms of marketing. This duty is performed daily, about 20% of the time.
5. Analyzes financial data to determine creditworthiness. This duty is performed weekly, about 15% of the time.
6. Attends and participates in all lending meetings. This duty is performed as needed, about 5% of the time.
7. Obtains a clear understanding of mortgage interest rates, credit reports and AUS responses. This duty is performed daily, about 20% of the time.
8. Completes required BSA/AML training and other compliance training as assigned. This duty is performed quarterly.
9. The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily.
10. Perform any other related duties as required or assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE

Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four year college degree, plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience.

COMMUNICATION SKILLS

Ability to read and understand simple instructions, short correspondence, notes, letters and memos; ability to write simple correspondence. ability to read, analyze, and understand general business/company related articles and professional journals; ability to speak effectively before groups of customers or employees.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations.

CRITICAL THINKING SKILLS

Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site provides the MU4R questions and registration required for employment in this position.

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS

Not indicated.

SOFTWARE SKILLS REQUIRED

Intermediate: 10-Key

Basic: Accounting

WORKING CONDITIONS

Somewhat disagreeable working conditions. Continuously exposed to one or two elements such as noise, intermittent standing, walking, pushing, carrying, or lifting. May involve some travel and/or work is at times, in the evening or during the night hours.

ENVIRONMENTAL CONDITIONS

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

PHYSICAL ACTIVITIES

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.

While performing the functions of this job, the employee is continuously required to talk or hear; frequently required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms; and occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision; depth perception; and ability to adjust focus.

ADDITIONAL INFORMATION

• Twelve (12) to eighteen (18) months of related experience and/or training.
• Bachelor's degree in accounting, marketing, business admin, finance, or another related field
• This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS website provides the MU4R questions and registration required for employment in this position.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)