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Operations Analyst

Hyderabad, IN | Full Time
17 Days Ago

Job Description

Job Purpose:

Looking for technical candidates who are interested in pursuing a career in IT.  The individual should be passionate about technology with a basic understanding of operating systems and usage of them.  In particular, UNIX and Linux.

This job is an entry level position which provides a career path to other departments and job duties within Cendyn such as DevOps engineer, IT Administrator, Software Engineer and many others.

Job Responsibilities:

Essential Functions:

  1. Able to login into servers that are UNIX/Linux based and able to understand and run specified commands.
  2. Brief familiarity with Windows (Workstation or Server) to  be able to login and follow set instructions.  For example to restart a service, terminate a process or reboot.
  3. Brief understanding of database queries to be able to execute pre-defined queries against a database under specific circumstances.
  4. Use critical thinking to understand Standard Operating Procedures(SOP) and determine which SOP applies to a particular scenario and whether it should be followed or the issue should be escalated.
  5. Improve and update SOP documentation


Required Education and Experience:

  1. 1-2 years experience with UNIX based operating systems and basic usage.
  2. High school graduate 

Expected Competencies:

  1. Detailed oriented with strong organizational skills
  2. Ability to pay attention to alerts and company instant message platform (Microsoft Teams)
  3. Strong English communication skills, both written and verbal

Work Environment:

This job operates in a virtual office environment. Working in a virtual office environment requires a high degree of discipline and the ability to work with others remotely.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.

Position Type/Expected Hours of Work:

This is a full-time position.

Occasional evening and weekend work may be expected in case of job-related emergencies or client needs.


This position does not require travel.


EEO Statement

Cendyn provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Cendyn complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Cendyn expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Cendyn’s employees to perform their job duties may result in discipline up to and including discharge.


Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Company Overview

  • Website
  • Headquarters BOCA RATON, FL
  • Size 200 - 500
  • Founded 1996
  • Type
  • Revenue $50M - $200M
  • Industry Software & Networking
  • About cendyn
  • Cendyn is the leading innovative cloud software and services provider for the hospitality industry. With a focus on integrated hotel CRM, hotel sales, and revenue strategy technology platforms, Cendyn drives sales, marketing and revenue performance for tens of thousands of hotels across the globe. The Cendyn Hospitality Cloud offers a complete set of software services for the industry, aligning marketing, sales and revenue teams to optimize their strategies and drive performance and loyalty across their business units. With offices in Boca Raton, Atlanta, Boston, San Diego, London, Munich, Sin ... gapore, Sydney, Bangkok and Tokyo, Cendyn proudly serves clients in 143 countries, delivering over 1.5 billion data-driven, personalized communications on behalf of their customers every year. For more information on Cendyn, visit More

Skills for Operations Analyst

The job skills required for Operations Analyst include Communication Skills, Promotion, Organizational Skills etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Analyst. Select any job title you are interested in and start to search job requirements.

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Career Path for Operations Analyst

The following is the career advancement route for Operations Analyst positions, which can be used as a reference in future career path planning. As an Operations Analyst, it can be promoted into senior positions as an Operations Research Analyst IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Analyst. You can explore the career advancement for an Operations Analyst below and select your interested title to get hiring information.

How to Become an Operations Analyst

If you are interested in becoming an Operations Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Analyst for your reference.

Step 1 Understand the job description and responsibilities of an Operations Analyst

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