We believe that the greatest factor in the success of a business is the quality of its people. Across our family of restaurants, we work hard to attract, hire, and train an extraordinary staff that is notable for its friendliness, intelligence, work ethic, empathy, and self-awareness. With our wide range of unique restaurants, we are always looking for great people with a variety of skill sets and experience who truly enjoy making people happy and love what they do.

We are looking for a Host/Server Assistant to join our team in Howell, MI and facilitate collaboration between our kitchen and wait staff.

If you’d like to gain experience in the restaurant industry and learn how to provide an excellent dining experience, we’d like to meet you. To be considered for this role, you should be available to work various shifts, including weekends. Ultimately, you will ensure our guests have a high-quality dining experience by accommodating guests in a timely and accurate manner.

Responsibilities

• Welcome guests in a warm and friendly manner.
• Ascertains their dining/lodging needs.
• Seats guests and manages the seating chart.
• Monitors restaurant activity to determine seating and dining flow.
• Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
• Performs opening and closing duties, as needed,
• Assists others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
• Helps fellow team members and other departments wherever necessary to maintain positive working relationships.
• Deliver food orders from the kitchen to customers’ tables rapidly and accurately
• Act as the contact point between Front of the House and Back of the House staff
• Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)
• Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins
• Serve welcome drinks and hors d’oeuvres, upon guests’ arrival
• Ensure food is served in accordance with safety standards (e.g. proper temperature)
• Check in with customers and take additional orders or refill water, as needed
• Remove dirty dishes and utensils
• Answer guests’ questions about ingredients and menu items
• Inform restaurant staff about customers’ feedback or requests (e.g. when they ask for the check)
• Make sure families with young children get kids menus and special silverware sets

Skills

• Verbal Communication
• Customer Service
• Resolving Conflict
• Teamwork
• Energy Level
• Thoroughness
• Professionalism
• Experience as a Food Expeditor or similar entry-level role in a restaurant
• Understanding of hygiene and food safety rules
• Physical ability and stamina to carry heavy trays and stand for long hours
• Availability to work various shifts, including weekends
• Multi-tasking abilities
• Ability to remain calm and professional in a fast-paced work environment
• Degree in hospitality or restaurant management is a plus

Adam Merkel Restaurants offers a wide range of benefits* to all of our team members including:

• Vacation Days
• Group Health Insurance
• We are closed 7 Major Holidays a year and Super Bowl Sunday (New Year’s Day, Super Bowl Sunday, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas Eve & Christmas Day)
• 40% Food discount anytime we are open
• Paid Training
• Promotional Opportunities
• Fun Work Environment
• Any many more

*Some benefits will vary based on the number of hours worked and years with the company.

Adam Merkel Restaurants provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

Job Types: Full-time, Part-time

Pay: $7.00 - $10.00 per hour

Expected hours: 20 – 35 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Referral program
• Vision insurance

Physical setting:

• Casual dining restaurant
• Upscale casual restaurant

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Restaurant: 1 year (Preferred)

Shift availability:

• Night Shift (Preferred)

Work Location: In person