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Job Title: Field Service Technician
Department: Service
FLSA Status: Non-Exempt
Summary
Under direct supervision of the Service Manager, performs new equipment installations, preventive maintenance, troubleshooting, and emergency repair of BLM equipment at the customer site. Facilitates timely resolutions to customer issues and/or questions while maintaining a positive client relationship.
Essential Functions
The duties listed below are the specific duties and tasks that someone in this position must accomplish. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the level and/or class of this position.
Qualifications
Licensing/Certifications
Valid Driver’s License with no more than two (2) points on a driving record within a three (3) year period
Knowledge, Skills, and other Abilities
Equipment, Machinery, Tools, and Vehicles Used
General office equipment, including, computers, printers, fax machines and telephones.
Physical Demands
The physical demands described here are representative of those that an employee must be able to accomplish to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
While performing the duties of this job, the employee is regularly required to use hands to manipulate, handle, feel or operate objects, tools or controls; reach with hands and arms; stand; talk and hear; walk; sit, climb or balance; stoop, kneel, crouch or crawl; and lift or move up to fifty (50) to seventy (70) pounds (lbs.).
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral visions, depth perception and the ability to adjust focus.
Mental Demands
While performing the duties of this position, employees are regularly required to use written and oral communication skills; read and interpret technical data, information and documents, analyze and solve problems, use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; work under imposed manufacturing deadlines; interact with staff and other organizations; and frequently deal with dissatisfied or quarrelsome individuals.
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
The incumbent works primarily in a manufacturing facility where the noise level could be moderate to loud. Occasionally will perform work in an office environment.
The position requires approximately 90 - 100% travel. Technicians must be available to travel both domestically and internationally as required by management.
Reporting Relationships
This position reports to the Service Manager.
Supervisory Responsibility
N/A
We are an Equal Employment Opportunity (“EEO”) Employer. If you need assistance or an accommodation with completing the application, you may contact us at (248) 560-0080.
Full Time
$51k-71k (estimate)
04/17/2024
04/30/2024
blmgroup.com
Novi, MI
<25
Wholesale
The following is the career advancement route for Field Service Technician positions, which can be used as a reference in future career path planning. As a Field Service Technician, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Technician. You can explore the career advancement for a Field Service Technician below and select your interested title to get hiring information.