Overview

$500 HIRING BONUS!CCS/NW is currently offering a $500 hiring bonus to fill this F/T, Housing Case Manager position, until position is filled.

Hiring Bonus Criteria: $250 on first paycheck and $250 upon successful completion of a 90-day New Hire Introductory Period.

Status: Full-time, 37.5 hours per week.

Starting Salary/Hourly Rate: $21.01 - $22.06/hr. DOE, plus excellent holiday / vacation / sick pay and health benefits! 

The Skagit County Homeless Outreach and Scattered Site Shelter Case Management program provides a model for housing support services to extremely low-income, literally homeless and at imminent risk of homelessness households in Skagit County. The primary goal of the case manager is to focus on housing needs, and housing stability. The case manager will have access to motel vouchers for emergent needs while working to secure permanent housing options. The goal will be to engage and build relationships with potential residents of the upcoming Skagit Permanent Supportive Housing Project.

The program will use a Low-Barrier and Housing First approach focused on client centered goals, but will also work with local motels and landlords at scattered-site locations to integrate individuals into housing and to assist with housing stability. Incumbent must be comfortable engaging with clients in a variety of settings which might include the streets, motels, the hospital, or jail. Incumbent will track data and report outcomes related to housing status and vulnerability as measured by agreed upon assessment tool and time-frames.

For internal candidates/union positions only: Compensation is set by agreed to language in the Collective Bargaining Agreement between CCSNW & SEIU 1199NW and determined based on experience.

Responsibilities

MAJOR DUTIES AND RESPONSIBILITIES:

• Act as an essential member of the homeless service network in Skagit County by providing low- barrier support services to extremely low-income, literally homeless and at imminent risk of homelessness households in Skagit County.
• Provide outreach and engagement services to assigned clients, to initially engage clients and maintain working relationships.
• Complete appropriate assessments, develop goal planners with client participation; facilitate linkages to collaborative resources when appropriate.
• Assume primary responsibility for coordination of client goal plans. This could include: coordinating mental health treatment; substance abuse treatment; facilitating access to food, clothing, housing, medical care, financial assistance and vocational training or employment.
• Advocate for clients’ access to community resources and services, ensuring that clients’ needs are met and rights maintained, consult and collaborate with community providers to ensure continuity of care.
• Ability to transport clients by providing or arranging transportation to necessary appointments that meet client goals.
• Travel locally to outreach clients; meeting them on the street/in the community, make home visits, and assist with home inspections.
• Provide, as necessary, crisis intervention and risk assessment as well as tolerate unusual or unpleasant behaviors.
• Document services provided within required time-frames as outlined by funding contract, program and/or agency expectations.
• Coordinate with internal leadership and team to ensure clear and accurate communication relevant to case information and schedules.
• Plan, structure and support community based activities such as obtaining and setting up housing, grocery shopping, nutrition assistance, house cleaning and other household activities, money management, social activities and work-related support such as job coaching.
• Coordinate with outside service providers including inpatient and outpatient treatment services, state vocational rehabilitation services, social security, veterans benefits, legal and advocacy services and personal primary care medical and dental providers.
• Provide practical help and support, advocacy, coordination, side-by-side individualized support, problem-solving, direct assistance, training, and supervision to help participants obtain the necessities of daily living including medical and dental health care, legal and advocacy services, financial support such as entitlements or housing subsidies, money management services (e.g., payee ships), and transportation.

Other duties as assigned.

Qualifications

MINIMUM:

• BA in social services or related field direct service experience in case management or related duties OR AA 2 years direct service experience OR 4 years direct service experience in case management or related duties.
• Knowledge of Behavioral Health (mental health and/or substance use disorders) issues.
• Ability to work with and/or knowledge of working with chronically homeless.
• Requires the ability to establish and maintain effective working relationships with staff, Community partners and professionals.
• Requires time management and interpersonal skills.
• Reliable transportation, WA State Driver’s License & proof of current automobile insurance.
• Proof of acceptable driving record (Driving Abstract-Full driving record required).
• Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
• Support and contribute to a creative, collaborative and respectful environment that promotes teamwork.
• Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
• Demonstrated commitment to the preservation of a workplace that embraces diversity and inclusivity.
• Criminal History Background Checks are required prior to employment.