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2 Customer Advocate Jobs in Surprise, AZ

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CCFI. LLC
Surprise, AZ | Full Time
$37k-46k (estimate)
10 Months Ago
CARVANA
CARVANA
Surprise, AZ | Full Time
$41k-55k (estimate)
1 Day Ago
Customer Advocate
CCFI. LLC Surprise, AZ
$37k-46k (estimate)
Full Time | Wholesale 10 Months Ago
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CCFI. LLC is Hiring a Customer Advocate Near Surprise, AZ

CUSTOMER ADVOCATE

What you will be doing:

As a member of our customer service team, you will provide our loyal and new customers with amazing service as you work with them through the process to access the financial products they need.

In addition, you will:

  • Be a proud brand ambassador
  • Work with customers to find the best financial solutions to fit their needs
  • Participate in ongoing trainings to stay up to date on our products and processes
  • Verify customer information and process loans
  • Check cashing transactions after following verification procedures
  • Communicate effectively with customers providing excellent customer service
  • Adhere to all company policies, procedures, and customer confidentiality requirements
  • Create a positive, respectful environment among peers, superiors, and customers

What you should have:

  • Must be 18 years of age or older
  • You should have a high school diploma, GED
  • Ability to work a flexible schedule
  • Must be able to work nights, holidays, and weekends
  • 6 months of customer service experience will be an asset
  • 6 months of cash handling experience will be an asset

We offer:

Full time employment at a competitive wage and incentives for great salesmanship
Medical/Prescriptions, Dental, Vision, life insurance and much more for full time Team Members
401(k) plan including company match

Key Words: Customer Service, Cash Handling, Loans, Financial Services, Teamwork, Retail, Bank Teller, Cashier

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • On-the-job training
  • Paid time off
  • Referral program
  • Vision insurance

Experience level:

  • 1 year
  • 2 years
  • 3 years
  • 4 years
  • 5 years
  • 6 years
  • Under 1 year

Shift:

  • Day shift
  • Evening shift
  • Morning shift
  • Rotating shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Work setting:

  • In-person
  • Office

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$37k-46k (estimate)

POST DATE

06/01/2023

EXPIRATION DATE

03/21/2024

WEBSITE

ccfinorman.org

HEADQUARTERS

CASABLANCA, CASABLANCA-SETTAT

SIZE

100 - 200

FOUNDED

1975

REVENUE

<$5M

INDUSTRY

Wholesale

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The job skills required for Customer Advocate include Customer Service, Life Insurance, Communicates Effectively, Cash Handling, Financial Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Advocate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Advocate. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Advocate positions, which can be used as a reference in future career path planning. As a Customer Advocate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Advocate. You can explore the career advancement for a Customer Advocate below and select your interested title to get hiring information.

CARVANA
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If you are interested in becoming a Customer Advocate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Advocate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Advocate job description and responsibilities

Customer services advocates represent the needs of the customer to companies or agencies, ensuring that they receive high-quality service.

04/05/2022: Davenport, IA

Customer services advocates who work for consumer protection agencies might help clients file lawsuits and ensure companies follow federal and state business regulations for fair operating practices.

04/11/2022: Pocatello, ID

They assist representatives as they handle complex customer service situations or take charge of client outreach.

04/09/2022: Oklahoma City, OK

They use data analysis skills to represent customer responses numerically and measure change over time.

04/17/2022: Monroe, LA

Manage and prepare documents for customers and follow up.

01/26/2022: Oklahoma City, OK

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Advocate jobs

Customer service advocates may create new training materials for customer-facing teams reflecting new policies and procedures.

01/26/2022: Columbus, MS

The hierarchy of advocate needs outlines the depth of the various types of needs every customer will have.

04/02/2022: Norwich, CT

A good customer advocate should always try to help customers get what they want at the most affordable price.

02/20/2022: New London, CT

They should also offer different options to their customers.

02/28/2022: Boston, MA

Customers want fresh approaches that are tailored to their specific needs and will not settle for less.

04/08/2022: Youngstown, OH

Step 3: View the best colleges and universities for Customer Advocate.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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