Central City Concern is an innovative nonprofit agency providing comprehensive services to single adults and families in the Portland metro area who are impacted by homelessness, poverty, and addictions. We hire people who are skilled and passionate to meet our mission through innovative outcome-based strategies that support personal and community transformation.

Our Mission at Central City Concern is to help those struggling with life’s biggest problems end or avoid homelessness and build healthy, housed, resilient, and engaged lives. Our vision is a connected community where all our neighbors have access to housing, health, and economic opportunity. Together, we will end homelessness.

The Community Outreach and Engagement Specialist works as a member of the Imani Center to provide a range of culturally specific services for the Black/African American community that support and enhance connection to social and behavioral healthcare services. Those outreach and engagement services are designed to improve and/or achieve positive health outcomes for members of the Black/African American community. The ideal candidate for this role has roots and connections within the Portland community and has established resources within the community to provide our clients.

Ignite change as our compassionate Bridge Builder at The Imani Center!

Are you passionate about making a difference and building trust within communities that need support the most? The Imani Center is on the lookout for a dedicated Community Outreach and Engagement Specialist who isn't just a professional but a compassionate ally!

As the heartbeat of our mission, your role is crucial – you'll be the bridge builder, the trust instigator, and the empathetic guide for those who may have reservations or mistrust with the system. Imagine being the key that unlocks doors to treatment and services, creating pathways to positive change for individuals within the Black/African American community.

What sets you apart? Your genuine passion, unwavering empathy, and the innate ability to build connections that last a lifetime. Join us at The Imani Center, where your efforts will be the driving force behind transforming lives and breaking down barriers.

If you're ready to be the change, to make a lasting impact, and to be a beacon of hope for those who need it most – The Imani Center is where your journey begins!

Central City Concern's Imani Center is looking to hire a Community Outreach & Engagement Coordinator! 

Schedule: Monday-Friday 8:30am-5:00pm
You may qualify for a $3,000 hiring bonus!

Minimum Qualifications:

• High school diploma or GED required. 
• Must have experience working with the Black/African American Community. 
• Must possess a current driver’s license
• Must have CPR certification prior to start. 
• Associate’s Degree or higher in health or social service related field of study preferred. 
• English language preferred. 
• Must have a high tolerance for ambiguity and change. 
• Must have a working knowledge of behavioral health terminology. 
• The OAR prohibits A&D program staff from having within the previous 3 years a DUI conviction or diversion, a felony conviction, or a conviction under the Uniform Controlled Substances Act. 
• Physical ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects. 
• Must be able to climb stairs several times a day. 
• Must pass a pre-employment drug screen, TB test, and background check. This includes clearance by the DHS Background Check Unit. 
• Must possess a current driver’s license, pass a DMV background check, and be designated an “acceptable” driver as outlined in Central City Concern’s Fleet Safety Policy. Must pass an initial driver’s training within 60 days of being an approved driver and continued recertification training.

Responsibilities and Essential Duties:

• Provide community outreach and location-based early engagement services to the Black/African American who are not well connected with behavioral health services. 
• Provide culturally specific activities that engage, educate, support, and build trust with the community to provide pathways to recovery services. 
• Provide opportunity to re-connect to community through culturally specific activities 
• Work with Imani Center Program Director and Imani Center Clinical Supervisor on the quarterly reporting requirements. 
• Visit and provide support to clients in their community, home, places of worship, places of recreation, clinics and elsewhere, including outside and in shelters for patients experiencing homelessness.
• Help patients to seek opportunities for further treatment, care, and services within Central City Concern and the community.
• Participate in the development of behavioral health and recovery goals with patients. Support patients to reduce barriers and achieve goals. 
• Support patients in advocacy in individual and community needs. 
• Bridge community, cultural, educational, and other barriers to encourage self-care and participation in program. 
• Work within scope of training and experience and seeks consultation when appropriate
• Adhere to all state and federal privacy regulations and to CCC policies and agreements regarding confidentiality, privacy, and security. Support compliance with all privacy and security requirements pursuant to community partners’ and outside providers’ patient confidentiality agreements, including privacy and security requirements for EMR access. This includes immediately reporting any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department, as well as to your supervisor or their designee. 
• Participate in Outreach activities necessary to offer services and engage participation in a non-coercive manner. Escort individuals to meetings and appointments as necessary
• Collaborate with community service providers to provide necessary case management services and coordinate residential and non-residential treatment and service planning. 
• Coordinate services with all members of the individual’s support network; 
• Participate in training opportunities to advance skills and knowledge in addictions and mental health. 
• Perform other duties as assigned.

Skills and Abilities: 

• Ability to work effectively with internal teams, peers, individual clients and groups. 
• Ability to apply principles learned to new situations.
• Ability to display a non-judgmental attitude. 
• Demonstrated knowledge of community and social service agencies. 
• Sufficient manual dexterity and physical ability to perform assigned tasks. 
• Ability to communicate clearly and concisely both orally and in writing. 
• Ability to manage time and meet deadlines. 
• Ability to work courteously and effectively communicate with the general public, clients, medical personnel, corrections personnel, police, and co-workers. 
• Ability to maintain accurate records and necessary paperwork. 
• Ability to provide leadership. 
• Physical ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects. 

Benefits at Central City Concern offered to our employees! 

Central City Concern offers incredible benefits to our employees. We offer an extensive total rewards package to include base wages, medical, dental, vision, and voluntary plans. Central City Concern also takes employees’ financial wellness into consideration and provides a rich retirement match. 

• Generous paid time off plan beginning at 4 weeks of PTO accrual per year! Accrual amount/rate increases with longevity.
• Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1st year, 6% in the 2nd year, and 8% in your 3rd year!
• 11 paid Holidays 2 Personal Holidays to be used at the employee’s discretion. 
• Comprehensive Medical, Vision, and Dental insurance coverage. 
• Employer Paid Life, Short Term Disability, AND Long-Term Disability Insurance! 
• Sabbatical Program offering extended time off at years 7, 14, and 21.

This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required for the position.

As an agency deeply rooted in recovery, part of our policy and commitment to a drug and alcohol-free workplace includes post-offer, and pre-employment drug screens. Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level.

CCC values and celebrates diversity in race, heritage, ethnicity, gender identity and expression, sexual orientation, religion, age, and disability. We are an Equal Opportunity Employer and we prioritize active inclusion of diverse staff.

Central City Concern is a second-chance employer and complies with applicable laws regarding the consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.