Company Overview:

Cayuga Health is the region's leading healthcare system, and most trusted driver of integrated health services, together with valued partners. We empower our people and employ our capabilities to equitably improve the well-being of the communities we serve. At Cayuga Health System, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies, and research protocols. We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

Nestled in the beautiful Finger Lakes region, Cayuga Health provides an outstanding place to work in a vibrant community. Come discover all that Ithaca, New York and Cayuga Health has to offer!

Position Overview:

Our Community Corners practice utilizes registered nurses in a computer-based role managing triages within our EMR system. Triage content includes acute/chronic symptoms, warfarin management, lab/imaging results, medication refills, referrals, and hospital follow-up coordination. RNs work closely with providers and office staff to facilitate patient care. No on-call, no nights/weekends. The office is closed on major holidays.

What you'll do:

• Communicate with patients via phone and portal messages
• Assess and triage patient health concerns
• Relay results and guidance to patients from providers
• Reconcile medications after hospital discharge
• Manage INR and warfarin dosing via DoseResponse system
• Occasional nurse visits for injections and patient follow-up
• Assist clinic staff and providers with acute needs onsite
• Build long term relationships with patients

Minimum Qualifications:

• Graduation from an accredited RN program
• Current NYS license as a Registered Nurse

• BLS certification (can be completed upon hire)

• Excellent written and verbal communication skills
• Exceptional service attitude and communication style

Preferred Qualifications:

• Experience with patient triage, outpatient care, and/or computer-based nursing

• Knowledge of nursing, anatomy, physiology and medical terminology
• Knowledge of diseases and treatment

Physical Requirements:

• You will be stationed at a computer with occasional tasks within the clinic. A standing desk is

available for the computer workstation.

• Sitting 90%; Standing 10%; Lifting 0%

Travel Requirements:

• Hybrid

At this time Cayuga Health System will not sponsor a new applicant for employment authorization for this position.

If you are interested in applying for this position and you require an accommodation, please contact Cayuga Health System at hr@cayugamed.org

Cayuga Health System Commitment to Diversity, Equity & Inclusion

Cayuga Health System commits to treating all people with dignity so that everyone who comes to us is safe, cared for, and respected. We will support the growth of our employees and the health of our community by embracing the rich diversity of social and cultural identities, needs, and life circumstances of all people. We strive to recognize and overcome personal biases and systemic policies that marginalize others and contribute to disparities in healthcare access, equitable care, and good health outcomes.

Cayuga Health is dedicated to our vision for diversity, equity, and inclusion. As we strive towards our vision, we welcome the opportunity to work alongside a diverse range of employees.