Who You Are:

As the Supervisor, Radiology Imaging Administrative and Scheduling Staff, for Catholic Medical Center (CMC), you'll assist the Director of Imaging Services in organizing, planning, and managing the Administrative and Scheduling Department. Your responsibilities include patient registration, ensuring patient safety, and maintaining efficient patient flow within the department. You'll lead by example, demonstrating professionalism and courtesy in all interactions with patients, the public, and fellow team members.

This position is a fully benefitted salaried position.Generally Monday through Friday, with occasional early/evening hours.Occasional overtime may be required.

What You'll Do:

Leadership and Supervision:

• Organize and direct registration and scheduling activities

• Provide leadership and supervision to the technical aspects of the department

• Make sound decisions and communicate effectively to contribute to team success

Customer Service Excellence:

• Ensure every interaction reflects our commitment to excellence

• Dedication to providing outstanding service

• Foster a positive environment within the Diagnostic Imaging Department

Process Improvement:

• Identify opportunities for improvement

• Implement changes to enhance productivity and patient care

• Experience in project management and process improvement

Team Empowerment:

• Empower and delegate tasks to team members

• Inspire team members to excel in their roles

• Create a cohesive and motivated team environment

Technical Proficiency:

• Utilize and train staff in the use of Order Tracking and Allscripts RIS

• Optimize scheduling workflows

• Ensure staff competency with relevant equipment and software

Compliance and Budget Management:

• Adhere to safety standards and regulatory requirements

• Develop and maintain policies and procedures to meet accreditation standards

• Manage departmental budgets and resources effectively

What You’ll Bring

• Associate's degree or equivalent required; Bachelor's degree preferred

• Minimum of 3 years of healthcare-related experience required, with medical supervisory experience being a plus

• Well-developed knowledge of computer systems and software applications

• Ability to work independently with minimal supervision

• Strong interpersonal, oral, and written communication skills

• Commitment to quality improvement and patient-centered care

Who We Are:

Catholic Medical Center (“CMC”) is a nonprofit, regional health system committed to delivering the highest quality and most advanced healthcare to patients across New Hampshire. CMC is the home of the nationally-renowned New England Heart & Vascular Institute, rated among the top cardiovascular programs in the country.

We are driven by our mission to offer health, healing, and hope to every individual who seeks our care, and we live by our values of Respect, Integrity, Compassion, and Commitment.

CMC is proud to be named to the Forbes list of America’s Best-in-State Employers for two consecutive years. This prestigious award is presented by Forbes and Statista, Inc., and is based on 2.1 million employer recommendations from employees working for companies with more than 500 employees in the United States.

With our award-winning clinical programs, primary care network and dedication to community, CMC is fostering a healthier New Hampshire, every day.

Catholic Medical Center is an equal opportunity employer and we embrace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.