Join our team and become a part of a supportive community dedicated to individual and community enrichment. 
 

Catholic Community Services (CCS) is a faith-based organization, rooted in the values of Love, Justice, Truth, and Freedom, that has continually served the community for the past 80 years. We seek individuals who are motivated, compassionate, and eager to make a difference in their community. Along with our competitive wages CCS offers a variety of employer paid benefits for employees. We are committed to providing the best care for those that we serve and advancement opportunities for our staff. Join us today and become a champion in the lives of others! 

Pay: $23.66 - 30.08 / Plus Bilingual Pay Differential

Schedule: Monday - Friday (8:30am - 5pm, some weekends & evenings)

Location: Polk & Yamhill counties

Type: Full-Time / Non-Exempt

General Position Summary

This position is responsible to work collaboratively to assist individuals and families reach optimum health and wellness. Case managers provide care coordination that includes assessment, planning, implementation, monitoring, advocacy and linkage to available services and resources. This position requires Oregon Health Authority (OHA) approved Community Health Worker (CHW) certification within 12 months of hire and on-going recertification every three years. 

Benefits We Provide

• 4 Weeks Accrued Paid Time Off (PTO) per year 
• 100% Medical/ Vision Coverage for Employees 
• 50% Medical coverage for dependent/ spouse 
• 401(k) Retirement Plan Employer Match 
• Flexible Spending Account (FSA) 
• Life Insurance Plan 
• 11 Paid Holidays/ Holiday Pay 
• Mileage Reimbursement 
• Jury Duty Paid Leave 
• Bereavement Leave
• Wellness Activity Discounts 
• Annual performance evaluations and pay increases 
• Employee appreciation events

Additional Benefits Offered

• Multiple Dental Plan Options 
• Supplemental Life Insurance 
• Discount Gym Memberships with Medical Enrollment 
• Aflac Voluntary Supplemental Insurance 
• Legal Guidance 
• Work-life Solutions 
• Will Preparation 
• 24/7 Resource Support & Information
• Employee Referral Program 

Minimum Requirements

• A bachelor's degree in behavioral science, social science, or a closely related field; or 
• A bachelor’s degree in any field and one year of human services related experience; or 
• An associate’s degree in a behavioral science, social science, or a closely related field and two years of human services related experience; or 
• Three years of human services related experience. 
• Satisfactory completion of OHA approved Community Health Worker training within 6 months of hire. 
• Obtain Oregon Health Authority (OHA) Community Health Worker (CHW) certification within 12 months of hire and on-going recertification every three years. 
• Reliable transportation: valid Oregon driver’s license with a driving record that permits coverage under the agency’s corporate auto liability policy; and personal automobile liability insurance 

Preferred Qualifications

• Background in health care, social work, mental health, disability care, substance abuse recovery, geriatric care, and long-term care. 
• Knowledge of public health and human service system. 
• Experience working with individuals and families to develop, write and implement a service plan 
• Excellent communication skills, both written and verbal. 
• Excellent time management and prioritization skills. 
• Experience working in a team setting. 
• Experience working with an electronic medical records or case management platform
• Bilingual (English and Spanish or Marshalleese or Chuukese)

Essential Position Functions and Key Work Processes

• Provide care coordination that is safe, timely, effective, efficient, equitable, and person-centered. 
• Develop and implement service plans based on the information collected through interview and assessments that identify the desired outcomes, goals, support needs of the individual. 
• Assist participants to access available services, including referral to related activities and resources that address identified needs in the service plan. 
• Monitor services, including activities and contacts that are necessary to ensure that the service plan is effectively implemented and adequately addresses identified needs. 
• Provide support and resources for clients, good working relationship with support networks, government resources, and community resources. 
• Provide information, education, and technical assistance to facilitate informed decision making. 
• Coordinate activities that support individuals and families and promote a sense of community. 
• Advocate and raising awareness on behalf of participants and the needs of the community. Organize and influence community and policymakers to develop programs, policies, and services to assist in social work 
• Maintain up-to-date and complete case notes [on a weekly basis.] 
• Complete all required documentation in individual case files in a timely manner. 
• Adhere to program policies and procedures regarding enrollment, service delivery and exit from services. 
• Determine case closure and complete required documentation in a timely manner. 

Standard Expectations

• Follow the mission, community commitment, vision, values, and traditions of Catholic Community Services of the Mid-Willamette Valley and Central Coast.
• Follow the policies and procedures of CCS as outlined in the Organizational Operating Procedures, Standard Operating Procedures, and the Employee Handbook. 
• Follow all safety measures as required by OSHA and Catholic Community Services. 
• Follow confidentiality expectations regarding the internal and external people we serve.
• Understand and adhere to the Principals of Catholic Social Teaching. 
• Support multiculturalism by treating all people with dignity and respect, not engaging in any discriminatory behavior, participating in four hours of diversity training each calendar year, and support the program’s cultural competency goals.
• Act as a team member including, but not limited to active participation, working well with others, and supporting team efforts and goals. 
• Use a solution focused/problem solving approach when conducting agency business. 
• Provide and maintain professional, respectful communication with all persons while representing CCS. 
• Maintain OHA Community Health Worker certification 

Job Complexity

• To remain knowledgeable about Trauma Informed Care and Trauma Informed Service principles 
• To communicate effectively with persons of various social, cultural, economic and educational backgrounds. 
• To utilize interpersonal skills, including tact, diplomacy, and flexibility to work effectively in a business and community environment. 

Supervisory Responsibility

• None

Interpersonal Contacts

• Employees, people we serve, consultants, vendors, public administrators and their staff, community people, providers, and agency program representatives