The Program Director for Catholic Charities' Madonna House campus is responsible for leading and managing operations on a campus with two residential sites, located on Chicago's Near North Side. At our Illinois Certified Domestic Violence Professionals site, the Director is responsible for ensuring trauma-informed care for up to 30 women and children; partnering with others to provide wraparound services and connections to employment and supports; and guiding staff at House of Good Shepherd and Madonna House Campus to provide compassionate, excellent service to survivors. Reporting up to the Director of Domestic Violence Support, the Program Director supervises and provides administrative supervision, planning, programming, and fiscal management.

1. Directly responsible for the overall management of the daily operations of Catholic Charities' campus for moms and children who are survivors of domestic violence. Hires, trains, develops, and supervises team including clinical manager. Ensures adequate staffing to meet client needs and volume. Ensures quality and compliance of clinical program components, and ensure staff is trained and supported to provide services.

2. Oversees daily operations at both residences, including scheduling to ensure coverage, oversight of client intake and discharge, coordinating wraparound services with other Charities programs and local partners, and engaging volunteers. Partners effectively with Catholic Charities' child care team, which operates an onsite early childhood education center to support families on campus.

3. Responsible for all phases of the program including service delivery, maintaining program fiscal integrity, refining, and maintaining program outcomes and partnering with Catholic Charities' performance quality improvement team to ensure continuous improvement.

4. Ensures that high-quality, evidence-informed programming meets the current needs of those affected by domestic violence; stay abreast of current trends in the fields of domestic violence and violence prevention; and ensure the regular evaluation of programs and the effective incorporation of results to inform future program delivery.

5. Handles all crisis situations and client and employee complaints with sensitivity and experience, makes independent decisions and consults with Director of Domestic Violence Support when necessary to resolve the matter.

6. Supports Catholic Charities communications, government grants, and advancement teams in submitting proposals and reports as needed. Maintains program compliance with organizational regulations as well as applicable accreditation, legal, and practice standards. Maintains data and periodically reviews to ensure quality service provision and enhancements in programming. Ensures required reports are prepared and delivered on time.

7. Develops, implements and monitors budgets; makes adjustments in order to maintain fiscal integrity.

8. Actively participates in programmatic strategic planning and identifies trends and opportunities for programdevelopment.

9. Works beyond regular business hours and on weekends as needed to meet the needs of residents.

PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.
XKneel and move from sitting, bending, kneeling or standing multiple times a day.
XPush and pull objects up to 30 pounds.
XClimb up and down up to 3 flights of stairs at a time.
XLift up to 30 pounds.Additional Requirements:

Other Requirements Comply with program and/or Agency requirements related to (check all that apply).
XBackground check, including any program specific requirements.
Physical examination
TB Testing
Drug Testing
XDriver's License and reliable transportation
XAgency-specified automobile insurance
Additional Requirements:

Immediate Supervisor: Senior Program Director for Domestic Violence Services
Directly Supervises: Clinical Manager, Maintenance, Housekeeping Staff, Receptionist, Family Activity Coordinator, Life Skills Coach
Indirectly Supervises: N/A

Education and Experience Requirements:
Relevant Education:
Preferred: MSW postgraduate clinical training and supervisory/management experience, including residential management
Minimum: Master's Degree in related degree supervisory/management experience, including residential management

Relevant Experience:
Preferred: 7 Years in supervisory and management experience including residential management
Minimum: 2 Years in related degree supervisory/management experience, including residential management

Certification/Licensure:
Preferred: LCSW/ACSW
Minimum: 40-hour Domestic Violence Training Certificate