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1 Disaster Case Management Specialist Job in San Francisco, CA

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Catholic Charities of San Francisco
San Francisco, CA | Full Time
$79k-98k (estimate)
10 Months Ago
Disaster Case Management Specialist
$79k-98k (estimate)
Full Time 10 Months Ago
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Catholic Charities of San Francisco is Hiring a Disaster Case Management Specialist Near San Francisco, CA

ORGANIZATION SUMMARY:
Catholic Charities is one of the largest, oldest, and most comprehensive nonprofit human services organizations in Northern California, annually reaching more than 60,000 vulnerable individuals of all faiths in San Francisco, San Mateo, and Marin Counties. With a staff of approximately 450, reaching peaks of nearly 600 with seasonal hires, a budget of $54.3 million, and a current governing board of 27, this venerable, fully-accredited, independent 501(c)(3) nonprofit addresses some of the most pressing community needs – homelessness, generational poverty, immigration, inequality, hunger, aging in isolation, and communicable disease - to name a few – with compassion and services of highest quality.
PROGRAM & POSITION SUMMARY:The Disaster Case Management Program (DCMP) is a new program of Catholic Charities that provides direct case management services to disaster survivors and their families through advocacy, information and referral, crisis intervention services, and recovery services. Disaster Case Management services are time-limited to two years based on when the federal government declares a disaster for an area.
The current program funding for DCMP is related to the January 2023 winter storms and the federally declared disaster for San Mateo County. Given the nature of climate change and that a federal disaster has been declared in one of the three counties served by Catholic Charities every year since 2018, it is expected that additional projects will be added to this program over time. However, the funding for this position is not guaranteed beyond the current disaster funding.
Under general supervision from the DCMP Manager, the Case Manager would work directly with those who are have been affected by the declared disaster. Case Managers will help survivor apply for benefits. Help identify which programs are available to survivors. Assisting with appeals as necessary, and working to develop a plan for the future.
ESSENTIAL DUTIES & RESPONSIBILITIES:Understand the various County, State and Federal programs avaibale for disaster recovery.
    • Understand the Disaster Declaration process.
    • Be familiar with the FEMA Individual Assistance Program(IAP).
    • Assist survivors in navigating the the possible beneifts that may be available to them.
    • Work with clients to identify needs
    • Work with Construction cost analyst to determine cost for rebuilding.
    • Data entry into database systems may be required for the completion of monthly reports.
    • Participate in related program, organization and community meetings as assigned.
    • Maintain proper client and program documentation.
    • Represent the program and organization at outside meetings as needed.
    • Attend meetings and training programs, as requested.
    • Commitment to the Mission and Vision and Core Values of Catholic Charities.
    • Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience:::
  • BA degree and one year of experience preferred or AA degree and three years related experience. (Equivalent education and experience demonstrating the ability to perform the job may be considered.)
  • Experience working with families in crisis and in a case management setting preferred
    • Other relevant experience will be considered.
Knowledge, Skills & Abilities:::
  • Strong coordination skills.
  • Knowledge of community resources for families recovering from a disaster.
    • Ability to assess emergency situations and react accordingly by accessing appropriate medical/social systems.
    • Functional knowledge of Microsoft Office Products.
    • Ability to speak Spanish, Tagalog, or Cantonese is preferred.
    • Knowledge of mandatory reporting requirements for people working with children.
    • Must be able to read and write English
    • Must be able to drive and/or have access to a reliable vehicle to be used for outreach and home visits (mileage and cell phone stipend available).
  • Ability to communicate clearly in both verbal and written forms.
    • Ability to prioritize tasks with strong organizational skill.
    • Ability to design systems and processes to track data and monitor progress.
    • Achievement oriented
    • Teamwork and cooperation
    • Client-centered
    • Organizational awareness
    • Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations.
Clearances Required Prior to the First Day of Employment::
Fingerprints: Required:
TB Screening –
Negative Tuberculosis Test: N/A:
First Aid
Certificate: N/A:
COVID-19
Proof of Vaccination: Required:
Council on Accreditation (COA) roles:Is responsible for accurate and timely data entry that aids Performance and Quality Improvement (PQI) reporting and case record reviews.
Is responsible for accurate and timely submission of case records.
Serves on a quarterly case record review committee for Performance and Quality Improvement
Serves on department or program Performance and Quality Improvement PQI Committee responsible for monitoring goals and reporting.
PHYSICAL REQUIREMENTS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Frequent :Bending, standing, stooping, kneeling, reaching, twisting, and walking.
  • Frequent Lifting, pushing, and pulling.
    • Frequent Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
  • Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
  • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading.
  • Driving is required for this position.:
If driving a car is required for the position, incumbent must have a valid California driver's license and be able to provide proof of DMV record and personal insurance (if required.)
WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • May need to enter private residences during the course of client home finding/housing search.
  • Occasionally exposed to outside weather conditions.
  • Noise level in work environment is usually moderate.
  • May include contact with clients with mental health issues who demonstrate behaviors such as use of profanity, shouting, running away, self-harm and violence.
  • The worker is occasionally exposed to perfume or scents in personal care products used by employees, clients, and visitors.
  • The worker is subject to outside environmental conditions: No effective protection from weather.
  • The worker is subject to noise: Noise level in work environment can be moderate to excessive.
    • Occasional need to interact with clients that may be expressing anger both appropriately and inappropriately, and to manage the client environment in a way that will avoid further escalation of any inappropriate behavior
    • The work environment includes traveling using various modes of transportation.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 ("ADA"), Catholic Charities SF does not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. Furthermore, Catholic Charities SF does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA
CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job Summary

JOB TYPE

Full Time

SALARY

$79k-98k (estimate)

POST DATE

07/14/2023

EXPIRATION DATE

05/15/2024

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