Essential Job Functions: In bullet form, reference the fundamental responsibilities of the position that reflect the majority of the incumbent’s time. Generally, each bullet should begin with a verb. Include a percentage of time that the incumbent spends performing each duty. The total should equal 100%.

Responsibility

Percentage of Time

· Provide day-to-day delivery of services, problem solving, and service coordination. Includes advocacy and support to individuals calling on the 24/7 Crisis Hotline. 25%

· Provides/facilitates education/support for clients in one-on-one or group setting. 20%

· Support and advocate for families and clients in meeting their physical, social, and behavioral needs in a healthy and safe manner. Includes managing needs of the shelter, such as stocking supplies and providing items to clients. 20%

· Provide ongoing support for clients after shelter exit through Community Reintegration Services. 10%

· Maintain up to date information through our data tracking program to ensure efficacy of program and compliance with grant expectations. 10%

· Maintains a safe and clean environment. Includes ensuring safety and cleanliness of a kitchen, bathrooms, office spaces, laundry of shelter linens, and shelter bedrooms in collaboration with clients. 5%

· Develop and foster community partnerships (social services, education, health care, law enforcement, and legal systems) to advocate for domestic violence/sexual assault survivors. 5%

· Perform other duties as assigned. 5%

Reliable attendance is an expectation.

Knowledge, Skills, and Abilities: Reference the bodies of knowledge, specialized skills, and observable behaviors that are required of the position. This may include, but may not be limited to: technical expertise, specialized knowledge, industry knowledge, computer skills, communication skills, interpersonal behaviors, language skills, office skills, etc. If the position is supervisory or managerial, include both technical job information, as well as managerial job information.

· Working knowledge of domestic violence/sexual assault and the needs, problems, and attitudes related to the victims or a willingness to learn.

· Ability to communicate sensitively and without judgment.

· Ability to abide by agency regulations regarding confidentiality and ethics.

· Ability to maintain cooperative working relationships with clients, co-workers, and other agency staff.

· Ability to use good judgment and communication when reaching decisions.

· Ability to respond to and de-escalate crisis situations appropriately.

· Ability to maintain appropriate boundaries with clients.

· Strong planning and organizational skills and the ability to manage multiple tasks under pressure.

· Dependable, positive, self-directed, and motivated.

· Knowledge of or experience working with people from diverse groups.

· Ability to show sensitivity to the service population’s cultural and socioeconomic characteristics.

· Knowledge of trauma-informed care practices with an emphasis on empowerment, power differentials, and gender issues.

· Computer proficiency including MS word, excel, power point, outlook.

· Ability to make decisions in emergency situations and the absence of supervisor.

· Knowledge of local community resources.

Required of All Positions:

· Knowledge and support of Catholic Charities’ purpose, mission, vision, values, and ethical standards.

· Knowledge and support of the Catholic Charities Compliance Program requirements including – but not limited to – the Code of Ethics, the Compliance Policy, and all relevant compliance procedures.

· Ability to demonstrate sensitivity to the service population’s cultural and socioeconomic characteristics.

Education Level: Reference with an ‘X’ in the column to the left the minimum level of education required for the position. If applicable, also include the type of degree desired.

High School Diploma or Equivalent X

2-Year College Degree

4-Year College Degree

Graduate Degree

Other:

Physical Requirements: Reference with an ‘X’ the percentage of time spent related to each physical requirement.

Seeing: Must be able to read reports and use computer: 75-100%

Hearing: Must be able to hear well enough to communicate with others: 75-100%

Standing/Walking: 0-24%

Climbing/Stooping/Kneeling: 0-24%

Lifting/Pulling/Pushing: 0-24%

Grasping/Feeling: Must be able to write, type, and use phone system: 75-100%

Job Types: Full-time, Part-time

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Patient demographics:

• Adults
• Children

Schedule:

• 4 hour shift
• 8 hour shift

Ability to Relocate:

• Omaha, NE 68134: Relocate before starting work (Required)

Work Location: In person