Summary

Join the mission of Catholic Charities of Acadiana as a Shelter Operations Navigator! We are seeking a compassionate individual to monitor shelter operations and provide crucial support for service coordination. As a Shelter Operations Navigator, you will play a vital role in ensuring the smooth functioning of our shelter facility while upholding the core values of dignity and respect for all. If you are dedicated, compassionate, and ready to support those in need, apply today! We celebrate diversity and are committed to creating an inclusive environment for all employees. All employees are expected to learn and exhibit the core values of Catholic Charities of Acadiana as defined in the employee handbook and on the CCA website.

Key Responsibilities:

• Center Monitoring:
  • Maintain flexibility with respect to shift changes as needed to ensure 24/7 coverage.
  • Monitor facility operations, including medication distribution and housekeeping duties.
  • Warm-up and distribute meals to shelter guests with care and compassion.
  • Provide crisis prevention/intervention and supportive counseling as needed.
  • Conduct regular hallway checks and document observations.
  • Assist with transportation needs and distribute supplies accordingly.
  • Coordinate emergency shelter plans and communicate effectively with supervisors.
  • Uphold privacy standards and observe guests with dignity and respect at all times.
• Service Coordination Support:
  • Document client activities and maintain accurate records.
  • Assist with minimal data entry tasks.
  • Report emergency situations promptly to on-call staff.
  • Collaborate with Service Coordinators to ensure client needs are addressed effectively.

Job Qualifications:

• Education: High school graduate or equivalent.
• Experience: Two years' experience in a social service-related field preferred.
• Ability to maintain appropriate behavior and personal boundaries.
• Proficiency in de-escalation techniques and conflict resolution.

Job Specifications

• Medium: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. 100% of the time
• Job Type: Full-time
• Benefits
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Disability insurance
  • Retirement plan
  • Vision insurance
• Schedule
  • 12:00 AM - 8:00 AM, Monday-Friday
• Work Location: One location