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Date: April 2024
Job Title: Post Resettlement Program Case Aid
Department: Refugee & Immigration Services
Reports to: Post Resettlement Program Manager
FLSA Status: Non-Exempt
WC Code:
EEOC Code:
Grade Level:
General Description
Under general supervision from the Post Resettlement Program Manager, the Post Resettlement Program Case Aid provides case management support services for refugee clients. Working in concert with agency staff, volunteers and external partners, the case aid ensures that cases receive required services in compliance with funder requirements as well as CCFCS case management principles. The case aid effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment.
Essential Duties and Responsibilities
Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.
Qualifications
Education: High School Diploma or Associate’s degree. Bachelor’s Degree in Social Work, Human Services, or related field would be preferred. Equivalent combination of education and experience will be considered.
Credentials: Valid and clean NYS Driver’s License and use of a registered and reliable vehicle.
Experience: Some experience in the Human Services field and/or case management experience would be preferred. Experience working with volunteers, refugees, and local service providers is a plus. Ability to speak other languages in addition to English is also desired.
Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.The noise level in the work environment is usually quiet.
Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program.
EMPLOYER’S DISCLAIMER:
Full Time
$78k-104k (estimate)
04/27/2024
06/26/2024