POSITION TITLE: Case Aide – Safe Passages

DEPARTMENT: Refugee Services

REPORTS TO: Program Manager, Refugee Services

FLSA STATUS: Non-Exempt

TIME COMMITMENT: Full-time (40 hours/week), early morning or early evening, and one weekend day per week

SALARY: $18-$20 per hour

To apply for this position you need to complete this Application

POSITION SUMMARY:

Under the supervisor of the Program Director and Case Managers, the Safe Passages Case Aide will assist conducting Home Studies (HS) and Post Release Services (PRS) to unaccompanied children reuniting with sponsors. The Case Aide supports the Program Director in data management and quality assurance.

AGENCY CULTURE:

The business and social environment we operate in has changed. What worked yesterday may not work today and will likely not work tomorrow. To thrive, we must incorporate new ways of thinking and embrace new practices. As part of our individual and agency cultural change process, it is critical that all employees of Catholic Charities aspire to the following:

• A commitment to the agency’s mission, vision, and values;
• A commitment to excellence in everything we do;
• A commitment to excel at performance and quality improvement;
• A commitment to outcomes and measured results;
• A commitment to innovation and to what is

ESSENTIAL FUNCTIONS:

• Complete timely, accurate and professional documentation of case records to meet accreditation and funding requirements
• Schedule home visits for Case Managers
• Connect clients to appropriate resources including, but not limited to, education, mental health, and legal resources found through internal or external referrals in the community
• Complete and maintain reporting requirements of USCCB, ORR.DCS, program administration and other reporting entities.
• Ensure that reported information if accurate and reliable
• Ensure the confidentiality and privacy of all client information
• Maintain appropriate and professional boundaries with clients at all times
• Assist with quality improvement efforts including file completeness reviews and audits
• Maintain communication with clients, partners and the community
• Other duties as assigned 

QUALIFICATIONS SKILLS

• High school diploma or equivalent
• Demonstrated knowledge of local community social services, ability to work with partners and affiliates
• Knowledge about family preservation, kinship care and child welfare
• Experience working with immigrant populations
• Ability to communicate effectively and tactfully with clients, co-workers and other individuals in a diverse, multicultural work environment.
• Excellent interpersonal skills
• Proficient in the utilization of electronic record keeping systems and Microsoft Office Suite
• Bilingual in English and Spanish
• Excellent verbal and written communication using proper grammar and
• Proficiency with Microsoft Office Suite – including Outlook, Word, Excel, PowerPoint and Access – and other commonly used office software required
• Familiarity with data management software and the use of databases for tracking the delivery of services to clients preferred

CERTIFICATES, LICENSES, REGISTRATIONS:

• Valid California Driver’s License
• Safe driving record as demonstrated by a DMV report that shows no violations or restrictions
• Must successfully pass a CPS Background Investigation
• Must successfully pass an FBI fingerprint check of national and state criminal history
• Tuberculin Skin Test
• CPR/First Aid Certification (desired)

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to perform successfully the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

The noise level in the work environment is usually moderate.

Catholic Charities is a non-profit, non-discriminatory service organization and employer. We do not discriminate on the basis of race, color, national origin, religion, sex, age, sexual orientation or disability.