Looking for a rewarding career with a purpose?

Come see why the Cleveland Plain Dealer has named Catholic Charities one of the top workplaces for 10 years in a row.

If you are a compassionate and dedicated person looking for an opportunity to make a difference in society, we encourage you to apply. Catholic Charities isn’t just an organization that provides help to those in need in our communities—it’s a place where employees are encouraged to live purpose driven lives, professionally and personally. Join our team as we provide help and create hope for those in need.

At Catholic Charities, we serve everyone, regardless of belief or background, and we employ qualified individuals who commit to our mission with the goal of transforming lives for the better. One need not be Catholic to join our workforce nor to access our services.

Benefits:

• Health Insurance starting your first day
• Tuition Reimbursement
• 401k plan including employer match
• Competitive Time Off Benefits
• Career Planning and Development
• And more!

Basic Function:

Perform a wide range of difficult to complex management activities in collaboration with, and under the direction of the site director, coordinate and direct operations and personnel so as to ensure efficient and fiscally sound operations; use independent judgment within the framework of established policies and objectives in decisions affecting site activities; make recommendations and assist in the formulation of site goals and objectives, practices, and plans. Supervise and train qualified and licensed direct service staff; act as a liaison with community agencies relative to client care, independently contracted professionals such as physicians, psychiatrists and other clinicians.

Essential Functions:

• Ensure that the activities of this position and relevant programs are consistent with the mission, vision and values of Catholic Charities, Diocese of Cleveland.
• Plan, examine, analyze and evaluate site operations and outcomes.
• Lead weekly clinical staff meetings to discuss clinical issues, referrals, safety issues, education, training and discharge planning; assign cases.
• Serve as a link between client, independently contracted professionals such as physicians, psychiatrist, and clinicians.
• Facilitate client and client family’s access to a continuum of care and community resources.
• Coordinate site activities with inter-related activities of other sites for optimum efficiency and economy.
• Implement the policies and procedures of the behavioral health treatment, in accordance with CARF, OhioMHAS, the justice system and other certification standards.
• Initiate and coordinate planning and operations affecting program(s); detail guidelines for strategic and operational planning; review results; evaluate procedures, practices and precedents; recommend policy/procedural changes.
• Prepare periodic budget estimates and reports.
• Supervise preparation of required reports, records and statistics; prepare benchmark and outcome reports for management review.
• Initiate personnel actions, such as recruitment, selection, transfers, promotions, and disciplinary or dismissal measures for full- or part-time professional, technical and support staff, in coordination with site director.
• Resolve work and client grievances, or submit unsettled grievances to next in chain of supervision for action; prepare work schedules; assign or delegate responsibilities.
• Supervise employees of the unit on the basis of prescribed procedures and policies; advise on procedures and handling of personnel problems; ensure policies and procedures are being followed; evaluate performance.
• Develop relationships with customers, businesses, community and civic organizations to promote goodwill; maintain frequent contacts with peers and /or administrative related personnel in other agencies for client and agency related information for joint planning and action.
• Oversee the ordering of supplies and equipment as needed.
• Ensure staff adherence to best practice and established quality interventions for the treatment of clients.
• Perform other duties as necessary to accomplish goals and objectives.

Working Conditions and Physical Demands:

• Normal office environment;
• Travel throughout service area required;
• Frequent sitting, standing, walking;
• Occasional bending, climbing, reaching, navigating stairs;
• Reading, writing and finger dexterity to manage charts, assessments, forms, computer and client files required on a frequent basis;
• Tasks require visual perception and discrimination;
• Organizing and coordinating schedules;
• Analyzing and interpreting data;
• Communicating with the public;
• Frequent use of computer and telephone/cell phone.

Requirements:

• Combination of experience and education normally represented by a Master’s Degree in Social Work, Counseling, Human Services, Public Administration, with independent licensure as required to supervise licensed clinicians.
• From five to seven years fiscal, administrative and clinical supervisory experience required; experience in grant and fund solicitation preferred; experience in non-profit social service setting preferred.
• Must have five years of management experience in health and/or human services agency or private sector, and a working knowledge of client based services.
• Must be able to manage with respect and to form good working and therapeutic relationships.
• Must have knowledge in a variety of fields of service and problem areas, particularly in the areas of mental health and addictions, pertinent to the operations of the site.
• Must have the ability to relate to a wide variety of persons, both professional, para-professional and volunteers, as well as organizations and systems, public and private.
• Strong assessment, treatment and case management skills.
• Must have the ability to manage a variety of concurrent activities.
• Must have excellent oral, written and interpersonal communication skills.
• Must have excellent leadership and organizational skills, strong detail oriented skills with the ability to supervise and work as part of a client, staff or organizational team which values diversity.
• Must understand and have the ability to maintain confidentiality.
• Willingness to work a flexible schedule which may include weekends and evenings as program need dictates.
• Willing to be available for crisis work and phone consultation 24/7 as needed.
• Good working knowledge of computers and Microsoft Office software; familiar with electronic client record systems and requirements and willing to run reports for management and supervisory oversight.
• Knowledge of and commitment to Catholic social teachings may be required.
• Must have a valid Ohio’s Driver’s License and reliable means of transportation for local travel.

Final applicant is required to be fingerprinted to complete background check.

Learn More about Catholic Charities and our Programs by visiting:

• Overview | Catholic Charities Diocese of Cleveland (ccdocle.org)
• Service Areas | Catholic Charities Diocese of Cleveland (ccdocle.org)

Catholic Charities is an equal opportunity employer.