TWO KINGS CASINO
Job Description
POSITION: TABLE GAMES FLOOR SUPERVISOR
HOURLY RANGE: $26.00 30.00 FLSA Status: Full-Time Non-Exempt
Description Summary
Under the direction of the Table Games Shift Manager, the Table Games Floor Supervisor is responsible for supervising the activity of all table games, ensuring the gaming activity, and dealing procedures comply with the Table Games Department policies and procedures. The Table Games Floor Supervisor monitors and supports team members assigned to their areas, and additionally may conduct a variety of casino games, providing prompt and courteous service to all gaming patrons.
Essential Duties and Responsibilities
Compliance with Catawba Nation Gaming Commission regulations, casino policies, internal controls, standard operating procedures and conducts all games in accordance with aforementioned regulations, policies, and controls.
Assists with training and supervision of all Table Games personnel.
Responsible for player ratings in assigned area.
Ensures dealer accuracy and corrects mistakes when needed.
Knowledge of gaming and alcohol beverage control regulations and company internal policies and procedures.
Promotes positive public/employee relations at all times.
Maintains a clean, safe, hazard-free work environment within area of responsibility.
Assists in company functions.
Performs any other duties as assigned by management.
Qualifications:
Essential Job Knowledge, Skills, Abilities and Competencies
High School diploma or GED required.
Must pass Table Games proficiency examination.
Experience of a minimum of 3 years Table Games experience
Preference given to candidates with a minimum of one (1) year of supervisory or dual rate experience.
Table Games start up and/or dealer school training experience is preferred.
Public relations and customer service skills.
Oral and written communication skills.
Maintaining interpersonal working relationships among all personnel.
Ability to perform assigned duties under frequent time pressures.
Ability to maintain strict confidentiality relative to financial data, casino/slot policies and promotions.
Must be at least twenty-one (21) years of age
Certifications and Licenses
Must have certification and/or experience in two of the core games (Craps, Blackjack, Roulette, and baccarat) and the Carnival Games.
Must be able to obtain a Catawba Nation Gaming License.
Physical Requirements
Ability to operate computer equipment for extended periods of time.
Must be able to walk and stand on feet for long periods of time.
Ability to sit, stand, walk, bend, reach, kneel.
Must be able to perform repetitive hand and wrist motions.
Ability to work quickly and efficiently in a fast-paced environment.
Visual acuity and hearing
Noise level may be moderate to high during busy times. Nothing in this job description restricts the management’s right to assign or reassign duties and
responsibilities on this job at any time.
Catawba Indian Nation exercises INDIAN PREFERENCE
Native American Indian preference shall apply to this position pursuant to the Indian SelfDetermination and Education Assistance Act (24 U.S.C. 450, et seq.), 25 CFR 271.44 and other relevant laws (title 25, U.S. code, Section 472 & 473