Could you thrive spending your days ensuring people from all backgrounds, especially often neglected populations, receive the best possible care? Do you have a talent for connecting with people and building trust? Are you great at clearly explaining complex information in simple language and helping others to understand how benefits or programs could help them? And are you a highly proactive self-starter that loves to help as many people as possible as quickly as possible?

At Catalytic Health Partners (CHP) our Clinical Liaisons are dedicated to meeting with members in their home focusing on assisting with medical education, attending appointments with members as needed to support their healthcare and social needs, transitional care for both physical and mental health admissions. We do not replace their community providers and clinics, but rather help guide members on how to effectively use their community resources. All our team is remote and, in the field, seeing members in their homes and in facilities as needed to ensure their safe transitions and skill development. Clinical Liaisons work to ensure Catalytic Health Partners and its teams are fully updated on members who are in medical/behavioral facilities and their current and planned treatments. Clinical Liaisons establish communication lines with the facilities to learn the reason for admission, current plan of care, metrics for improvement and planned discharge details. Additionally, Clinical Liaisons communicate with patients ensuring their needs are being taken care of and they have clarity in the current care plan.

What We'll Expect from You and What You'll be Doing:

· Spending your day in healthcare facilities, educating patients about their stay and path forward, which helps to ensure they get the recovery care they need.

· Meeting with patients in their home setting to provide education around behavioral and physical health topics.

· Identifying social determinants of health and providing timely follow-up with resources and plans

· Attending important provider appointments to provide advocation and support.

· Clearly explaining the benefits of our program and how it caters to their unique healthcare needs.

· Gaining patient trust and consent for the program, ensuring they feel cared for and understood.

· Ensuring all transitional care metrics are met, including scheduling appointments with community providers.

· Regularly updating medical records and coordinating with the healthcare team for seamless patient care.

· Taking on additional responsibilities as required for effective patient support.

Area Covered:

This is a field position covering the Northwest Maricopa County area including areas such as Surprise, Peoria, Anthem, Glendale.

Requirements:

· Legally authorized to work in the US.

· Bachelor's degree or higher in a medical, behavioral health or social services area of study required.

· One year or more of experience in healthcare or patient management is preferred (but not required).

· One year or more of experience in discharge planning or supporting patients transitional care is preferred (but not required)

· Strong skills in organization, time management, and adaptability to change.

· Excellent communication skills, both in explaining complex information and in actively listening to patient needs.

· Empathy and teamwork skills are highly valued.

What You Can Expect from Us:

· Complete coverage of your health, dental, and life insurance.

· 15days paid time off annually, plus all major paid holidays.

· Educational support for your professional development.

· Additional benefits like vision and short-term disability insurance.

· Performance-based bonuses, 401(k) retirement plan with matching, and a flexible schedule.

We offer a competitive salary, comprehensive benefits, and a career that makes a real difference in people's lives. We are an equal opportunity employer, committed to diversity and inclusion in the workplace. We do not discriminate based on race, color, religion, national origin, sex, marital status, sexual orientation, disability, age, veteran status, or any other protected status.

Job Type: Full-time

Pay: From $52,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Medical specialties:

• Primary Care
• Public Health

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• In-person

Application Question(s):

• Why do you feel you would be an excellent fit for this specific opportunity and what aspect of the role are you most excited about?

Education:

• Bachelor's (Required)

Experience:

• Medical: 1 year (Required)

Language:

• Spanish (Required)

Ability to Commute:

• Peoria, AZ (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person