SUMMARY

The Medical Assistant provides support to the physician, clinical, and care coordination staff in the areas of patient
care and office organization by performing a wide variety of clinical and administrative duties. The Medical
Assistant guides the patient from the waiting room to the exam room and prepares the patient for time spent with
the physician. The Medical Assistant reconciles medications and submits physician-authorized prescriptions and
refills. The Medical Assistant collects patient information as delegated by the physician to facilitate the proper
professional diagnosis of the patient. Medical Assistants may take blood samples; perform diagnostic testing,
measure vital signs, and other clinical duties within the scope of their certification. Successful candidates work well
in a team environment and are respectful and empathetic to patient's needs and concerns

ESSENTIAL FUNCTIONS OF THE ROLE

• Reviews patient history and reason for visit.
• Prepares exam room with equipment and supplies according to visit type and adhering to Universal

• Manages patient rooming to efficiently meet daily appointment schedules.
• Reviews presenting issue, visit notes, history, orders, and updates appropriately within the EMR.
• Confirms all EMR templates for completeness prior to the visit.
• Escorts patients to the exam room to maintain a smooth patient flow with the physician, with flexibility to

• Assists physician with exams, conducts pre and post-vial tests and/or procedures as required.
• Sanitizes medical supplies and properly disposes of used materials.
• Manages faxes and phone calls.
• Audits clinical supply levels and manages ordering and replacement accordingly.
• Manages physician-authorized medication refills
• Follows all clinical safety protocols and infection control procedures

QUALIFICATIONS

• Medical Assistant certification- active and current
• Excellent customer service and communication skills.
• Empathetic to patient's needs and concerns.
• Highly motivated and organized.
• Able to simultaneously manage multiple tasks.
• Experience with basic desktop software, medical practice management, and electronic medical record systems
• Fluent in English.
• Excel under pressure with attention to detail
• Knowledge of and adherence to HIPAA rules and regulations.
• Knowledge of and adherence to Bloodborne Pathogen & OSHA Safety procedures

PHYSICAL DEMANDS/WORK ENVIRONMENT

• Risk of exposure to hazardous conditions and blood borne pathogens
• Operation of various office equipment: fax machine, telephone and voice mail system, personal
  computer, e-mail system, cell phone, and photocopier
• May be required to sit or stand for long periods of time
• Light lifting - up to 20 lbs, reaching, bending

BENEFITS

• Competitive compensation
• Medical, Dental, Vision Insurance
• Life Insurance
• Holidays and PTO
• 401K
• Referral programs