Assistant Store Manager

Dunkin’ – The Catalano Management Company

Dunkin’ trademarks, logos, and designs are trademarks of DD IP Holder, LLC. Used under license.

Job Summary

We are seeking positive, experienced individuals to join our management team! Assistant Restaurant Managers are responsible for directing the daily operations of the restaurant in accordance with brand and franchise standards, remaining engaged with guests and employees to continually improve upon and maintain the overall success of their assigned location.

Principal Duties and Responsibilities:

· Manage and lead daily operations, striving towards excellence and continual improvement

· Support manager in all fiscal responsibility for the restaurant by meeting or exceeding sales goals, working within budgets to produce schedules based upon line-bars, managing food cost through par level ordering, inventory management, and tracking waste

· Assist manager in leading and developing a dedicated team; Minimize turnover by actively training and motivating crew members; participate in monthly crew meetings; Adhere to applicable employment laws

· Maintain an elevated level of focus on 100% Guest Satisfaction through exceptional service

· Ensure all company policies are adhered to including but not limited to food safety and cleanliness, product promotions, cash handling, loss prevention, cell phone usage, uniforms and attendance, holding crew accountable

· Maintain a high level of organization throughout each work area within the location; Ensure adherence to shift schedule to manage payroll, deploy crew members appropriately, communicate crew responsibilities

· Responsible for store level preventative maintenance of equipment and machines; communicating and troubleshooting any property, building, or equipment maintenance issues

· Complete administrative tasks and reports; Maintain effective, thorough, transparent communication with management

· Be willing to maintain involvement within in the location’s community

· Assume full responsibility in the absence of store manager for coverage to include availability on weekends and holidays as necessary

Ideal Job Skills and Requirements:

· Strong leadership abilities to successfully develop, manage and retain a team

· Excellent interpersonal skills to provide the highest level of customer service

· Strong organizational skills both tangible and administrative; Strong communication skills

· Desire to be a team member within a growing organization

· A positive attitude; elevated level of integrity; strong work ethic; ability to multi-task

· One year of management experience; Knowledge and understanding of restaurant operations

· High School Diploma or GED

· SERV Safe and Food Allergen Awareness Certification

. Must have a valid Driver’s Licence

. Must be 18 years of age or older

Compensation and Benefits:

· Competitive salary

· Company sponsored Health & Dental Insurance Program

· A leadership team that provides training and support

· Opportunities for personal career growth within our team

Job Type: Full-Time

You are applying for work with a franchisee of Dunkin’/Baskin-Robbins not Dunkin’ Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 1 year

Restaurant type:

• Café
• Coffee shop
• Fast casual restaurant
• Quick service & fast food restaurant

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Application Question(s):

• Are you 21 years of age or older? (Reply: yes/no)

Work Location: In person