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Our feline-only practice is excited to add another Client Service Representative to our team! We are looking for an individual who is good at communicating, organization, and multi-tasking, and who is ready to work in a fast-paced environment. The ideal candidate would have at least 1 year of previous experience in veterinary medicine and reception experience.
Operating Hours: Monday - Friday, 6:45 am - 6:00 pm
No Weekends!!
We are proud to offer our teammates comprehensive benefits:
Essential Functions:
· Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms.
· Processes cash, checks, charge card payments and credit account payments.
· Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow.
· Assists in the updating of client/patient files, as needed.
· Prepares and sends client correspondence.
· Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list.
· Performs a backup of the computer system on a regular basis, as directed.
· Performs and oversees the performance of posting daily business.
· Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit.
· Answers incoming telephone calls applying proper telephone etiquette.
· Presents clients with medications, instructions, new client kits and any other take home items.
· Handles emergency situations with great care, patience, and following established clinic policies and procedures.
· Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction.
Requirements/Qualifications
Job Type: Full-time
Pay: $15.50 - $17.00 per hour
Benefits:
Schedule:
Work setting:
Experience:
Ability to Commute:
Work Location: In person
Full Time
$62k-81k (estimate)
04/25/2024
08/21/2024