Associate Store Manager - Blue Back Square - West Hartford, CT Casper (Casper.com) believes everyone should sleep better. The Sleep Company has a full portfolio of obsessively engineered sleep productsincluding mattresses, pillows, bedding, and furnituredesigned in-house by the Companys award-winning R&D team at Casper Labs. In addition to its e-commerce business, Casper owns and operates Sleep Shops across North America and its products are available at a growing list of retailers.

We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

****When youre not catching zzzs, this is what youll do****

**When youre not catching zzzs, this is what youll do**

* Assume managerial duties in the absence of the manager, including staff scheduling, opening/closing, inventory management, upholding visual brand standards, maintaining safe working conditions and facilities maintenance.

* Grow Casper awareness and adoption in local market through sales motions, community cultivation and event programming.

* Implement and supervise ongoing training and feedback with the team.

* Work with the fleet to build out back of house processes and manage continuous improvements.

* Develop, coach, and mentor a world class service minded and high performing team.

* Protect and enhance the Casper omni channel customer experience.

* Build and maintain strong collaborative relationships with Casper HQ teams.

**Our dream candidate has...**

* 3 years minimum experience as a people leader in a retail, sales, customer service or hospitality industry.

* Exceptional leadership capabilities with a track record of nurturing talent.

* Deep and demonstrated understanding of service excellence in a consumer environment.

* Outstanding communication skills with a knack for building consensus via influence.

* Naturally curious and a solves problems with grace and optimism.

* Enjoys working in a fast paced, entrepreneurial environment understands the importance of experimentation and iteration.

* Bachelor's Degree or equivalent

* Ability to lift at least 50 lbs. and be on your feet all day

****The syrup on your waffles****

* Employee Discount to use on whatever you like! (with a few exceptions)

* Salary to pay your bills and a potential bonus for some splurging

* Gifted Bedding after tenure milestones

* Medical, vision, and dental insurance to help you with those coughs or cavities (too many waffles...)..

* Paid Time Off

* Incentivized Referral Program