.With the high prevalence of trauma among individuals receiving mental health services, it is required the Program Supervisor I understand the effects of trauma on health, coping, and other aspects of the lives of those we serve. This position involves participation and implementation of program goals and objectives to promote a strengths-based, client centered approach to assisting residents in achieving individual goals and ultimately transitioning to a less restrictive setting. The Program Supervisor assures that program activities are administered in cooperation with treatment team members and as directed by the Program Manager.

All incumbents must understand, appreciate and respect the diversity and cultural differences within our Cascadia community. It is expected that there is an awareness and sensitivity to the perspectives and perceptions to those we serve, as well as our colleagues. As Cascadia is Trauma informed, the incumbent must support a Trauma Informed Care Environment. With the high prevalence of trauma among individuals receiving behavioral health services, it is required that the incumbent understand the effects of trauma on health, coping, and other aspects of the lives of those we serve.

On the first of the month, following 60 days of employment, benefit eligible employees (20/hrs. or more per week) are able to enjoy affordable, low cost, medical, dental, and vision benefits. Additionally, Cascadia provides a generous paid time off package, volunteer time off, and more. Upon hire, you will complete paid training and then continue to train onsite in your new job. During the first week of training, you will learn about the agency, understanding those we serve, Trauma informed care, and other skills to prepare you for significant and meaningful work in the behavioral health field, whether you are providing clinical services or non-direct services. Click here to learn about the benefits we offer and more.

Essential Duties:

This position description is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position. Management reserves the right to modify, add or remove duties as necessary.

• Integrate best practices into the day to day operations including; Harm Reduction, Trauma Informed Care and Motivational Interviewing.
• Establish work plans and priorities for staff members and assess the progress of staff members; take corrective action as needed. Conduct performance reviews for staff members or provide the Program Manager with information necessary to assess performance.
• Provide training and guidance to staff to ensure that program goals and objectives are met.
• Under the direction of the Program Manager, develop and manage the therapeutic milieu.
• Model therapeutic interventions and counseling with residents as needed or directed; assist staff members by helping to resolve difficult client/program situations.
• Participate in regular supervision, attend clinical case conferences and staff meetings to gain knowledge and communicate program and resident needs.
• Model individual and/or group training in living skills, supervision, and support in areas such as self-care, hygiene, community resources, and other life skills as directed by the plan of care.
• Prepare various reports for the Program Manager or other stakeholders as required/requested.
• Operating within budget and deliver a high level of service. Monitor expenditures and use of agency/program resources, making suggestions and putting plans into action to enhance efficiencies.
• Assure that the program is adequately staffed and may need to cover shifts.
• Coordinate with oncoming shift regarding resident concerns, building/program needs, and any issues relevant to ensure the smooth operation of the program.
• Provide input on all relevant documentation and procedural requirements.
• Comply with and implement the regulations, policies, and procedures under which the facility is licensed and operates.
• Assure that staff members and own documentation is complete and maintained in electronic health record (EHR) and ancillary records in a manner that assures compliance with all agency policies, program procedures and local, state, and federal regulations. Maintain accurate and up-to-date documentation as required, associated with billing, assessment, treatment, clients progress and other activities.
• Respect and honor client rights and responsibilities and demonstrate professional boundaries and ethics.
• Assist in crisis situations as appropriate, following emergency protocols/procedures and coordinating with the treatment team with interventions which support a trauma informed environment for residents and staff.
• Demonstrate responsibility for safety of consumers and/or residents, staff and property; possess familiarity with fire regulations and evacuation procedures.
• Complete annual employee training requirements on a timely basis as indicated in the licensing requirements for the facility as well as agency requirements. Attend seminars, training and other educational opportunities in order to develop professional skills and abilities.
• Adhere to mandatory abuse reporting laws and HIPAA requirements.
• Be a part of a rotation to remain working on-site for up to eight (8) additional hours in the event that the following shift has inadequate staffing.
• Administer seclusion and restraint techniques as defined in non-violent physical intervention training.
• May need to assist in meal set-up, preparation, serving, and clean up related to meal times or cooking group activities. Perform other household chores as needed, including but not limited to, light housekeeping and cleaning of biohazards.
• May need to accompany residents to, and assist residents during medical appointments in the community.
• Perform other duties as assigned.

Qualifications:

• Must meet the requirements and demonstrate the competencies to be credentialed as a Qualified Mental Health Associate (QMHA). Must have a Bachelors Degree in a behavioral science field from an accredited college or university or three years of mental health work experience or a combination of work experience and education. Certification must be current and in compliance with MHACB
• A minimum of three years of clinical experience providing inpatient or outpatient services is preferred.
• Experience providing supervision is a plus.
• Knowledge of Motivational Interviewing
• Understanding of Trauma Informed Care and Illness Management and Recovery principles
• Skills necessary for strengths-based services provision
• Operate computer hardware and software at a level needed to effectively perform job functions Enter and retrieve data
• Prepare reports
• Possess a valid drivers license, three year driving history; clean driving record, ability to pass Driver Motor Vehicle (DMV) check and complete the Cascadia online Defensive Driving course.
• Ability to perform CPR, First Aid, and properly use AED equipment. CPR/ First Aid certifications are required and must remain current.

Working Conditions:

• Activities and structure support community integration, assisting residents in continued growth for successful independent living. Employee must be approved to provide transportation using agency vehicles in order to support resident access to the community. The Program Supervisor must also have the ability to assist residents to participate in a variety of activities, events, and excursions involving skills building and community integration. Must have the ability to assist the team in providing safety to all residents and staff in potentially volatile situations.
• Occasionally stooping, lifting (20-50 lbs), climbing (stairs), crouching, reaching and running
• Regular sitting, standing, walking and keyboarding
• Constant visual and auditory

Cascadia is an Equal Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact us at 503.963.7654 or at peopleandculture@cascadiabhc.org