Overview

The Kessler Collection is made up of 11 artful hotel and resort properties, 25 restaurants, and over 1,700 Grand Performers across seven states, we continue to grow and so will you! The opportunities are endless. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being.

We believe people want to be inspired! 

Our Grand Performers Receive Many Benefits Including:

• Marriott Employee Discounts Worldwide
• Competitive Wage & Discretionary Bonus Program
• Medical, Dental, Vision Insurance
• Company-Sponsored Life Insurance
• Short & Long-Term Disability Insurance
• Pet Insurance
• Tuition Reimbursement Program
• 401(K) with Discretionary Company Matching Contributions
• Employee Assistance Program

Responsibilities

The overall objective and purpose of the Gallery Director is to support the operations of the Art Gallery. Areas of oversight include, but are not limited to, Marketing, Website, Inventory Management, Art Sourcing, Art Curation, Artwork Care, Gallery Sales Volume, Client Outreach, Expansion, and Retention. Key success factors include support of gallery operations, inventory management, and marketing to ensure sales goals are achieved at the Gallery.

Primary areas of responsibility include, but are not limited to the following:

• Oversee the operations of the Gallery department, ensuring the implementation and execution of KQA and BSA standards.
• Correct sales tickets (directors, controllers, salespeople) and commission’s percentage as needed
• Help with credit/exchange sales transactions
• Maintains proper tracking of all merchandise sold at the Gallery
• Train Consultants on Point of Sale Systems
• Submit transfer reports/invoices to controllers
• Enter RTAs (Return to Artist)
• Follow up on payment status with vendors and property controllers
• Manage inventory, including ordering all approved owned jewelry and merchandise for the gallery
• Follow up on payment status with vendors, corporate controllers, and property controllers
• Review submissions by vendors and new artists for potential representation in the gallery, with Corporate Gallery Director
• Set/send marketing timeline to the marketing department and directors
• Manage client records, including merging records, updating client history/interests, adding affiliations to client history, marking clients inactive, purging bad email/mailing addresses
• Pull mailing and email lists from SpinnSoft and submit with marketing requests
• Manager website to ensure art inventory is up to date
• Submit Artist Consignment statements on a monthly basis

Qualifications

To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent.

• Strategic business leader - Works strategically to devise plans in alignment with organizational goals.
• Cultivates engagement - Builds loyalty to the company and not to themselves. Proven ability to host/facilitate effective meetings, motivate teams to produce results with tight timeframes while simultaneously managing several projects.
• Generates alignment - Ensures proper time and effort is spent to build high-level performance and consistency throughout collection.
• Leads with courage - Provides a culture of accountability.
• Execution of plans - Utilizes our systems, tools, and resources to accomplish results and achieve goals
• Knowledge of art and curating collections of art.
• Knowledge of automated financial and accounting reporting systems to track and monitor financial results.
• Special Knowledge of gallery/retail operations systems and reporting.
• Strong written, verbal, and interpersonal skills. 
• Strong organizational skills and attention to detail.
• Ability to devise and execute short and long-term strategic plans. 

• Bachelor’s degree in business or related experience and/or training equivalent – required
• Fine Art Sales Experience – required
• Hospitality or related industry experience – preferred

Supervisory and leadership responsibilities include achieving results through providing direction and accountability of the following Grand Performers within the culture and policies established by the Kessler Collection. 

• Gallery Sales Consultants
• 3 years of Gallery or 5 years of luxury sales experience – required
• Experience in similar size organizations – preferred

The work environment/conditions described herein are representative of those that an incumbent may experience.

• Must be comfortable working in a shared space, with constant noise, without the use of a private office.
• Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.
• Schedules may vary from week to week based on business demands in excess of 40 hours with or without notice.

The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions & physical demands of this role.

• While performing the duties of this job, the incumbent is regularly required to move 10lbs on a daily basis.
• Push, pull, and lift up to 50lbs on a weekly basis.
• While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane, or other means of transportation which require sitting, waiting and standing for long and short periods of time.