Do you have scheduling and office management experience? Do you want to help children thrive? If you said yes, come and join our admin team supporting passionate behavior therapy professionals as they provide treatment to children and families in our community! As the Operations Coordinator for our Cary clinic, you will assist the Clinical Director in managing the administrative functions that keep our services running smoothly! Make a difference in the lives of children and the staff who support them daily!

Operations Coordinator Responsibilities:

Scheduling:

• Maintain accurate schedules for assigned locations
• Work with the clinical team to ensure timely session conversion and signatures
• Reconcile and audit staff schedules and client hours for accuracy
• Reconcile and audit clinic schedule and provide feedback to the supervisor
• If coverage is needed, assist or fill in for administrative support
• Monitor, track, and communicate cancelation trends with the supervisor to improve treatment provision

Administrative Support:

• Office Management:
• Manage and organize office activities, including scheduling, correspondence, and data entry.
• Coordinate meetings, prepare agendas, and ensure timely distribution of materials.
• Greet and direct visitors
• Facility Management:
• Oversee the day-to-day operations of the facility, ensuring a safe and efficient working environment.
• Maintain inventory of supplies and equipment, reorder as necessary, and liaise with vendors.
• Communication Liaison:
• Serve as a central point of contact for internal and external communications.
• Collaborate with different departments to ensure effective information flow

• Process Improvement:
• Identify and implement operational improvements to enhance efficiency and productivity.
• Collaborate with team members to streamline processes and reduce redundancies.