Description

Position Summary

The Busser assists Servers in steps of guest service, sets and resets tables in a prompt, professional and effective manner and ensures beverage glasses are full. Interacts with guests, employees, and supervisors in a polite, respectful and courteous manner.

Duties and Responsibilities

• Maintain professional appearance standards as outlined in Employee Handbook.
• Anticipate and accommodate the needs of the guests while providing professional and exceptional service in order to ensure guest satisfaction.
• Maintain the general cleanliness and orderliness of the tables.
• Communicates the needs of the guests to Front-of-House and Back-of-House support staff, servers, managers and chefs.
• Deliver, fill, re-fill water, as requested by guests and/or directed by servers.
• Clears and resets tables, cleans table area during service.
• Maintain general cleanliness of stations and entire venue at all times.
• Protects establishment, guests and employees by adhering to Department of Health and Company sanitation standards.
• Properly sets-up floor and side stations, performs side-work and other opening/closing procedures as directed by management.
• Participates in, when available, marking tables for upcoming courses (apps, entrees, desserts).
• Reports all breakage, damage of equipment or furniture immediately to management.
• Attends and participates in daily pre-service meetings.
• Updates knowledge by participating in staff training opportunities.
• Portrays a positive and professional attitude.
• Works as part of a team and provides help and support to all employees.

Our Ideal Candidate:

• Previous busser/hospitality experience in a high-volume restaurant/lounge.

• Must be able to stand, lift and bend for extended periods of time.
• Must be able to bend and lift to 50 lbs.
• Role may include job duties or tasks requiring repetitive motion.
• Exposure to hot kitchen elements or cleaning materials.
• Must be able to work and remain focused in a fast-paced and ever-changing environment.
• Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Carver Road Hospitality reserves the right to make changes in the above job description and all other duties assigned. Nothing herein shall restrict Carver Road Hospitality management’s right to assign or reassign tasks, duties, or responsibilities to this job at any time. We are an equal opportunity employer and value diversity and inclusion.

Qualifications