Position Overview: Implementation of procedures, standards, and tactics to optimize shoppe sales, control costs, provide a quality guest experience by adherence to quality, cleanliness, and service standards.

Essential Function: Responsible for following brand standards, company rules and policies and job responsibilities in job positions as assigned by the supervisor.

Crew members are to strive to deliver a quality guest experience, deliver products that meet brand standards and recipes, maintain their stations in a clean and orderly manner and assist other crew members as needed.

Crew members may be trained in multiple positions including front of house, back of house, guest service, or prep and production. Each position has different duties and responsibilities:

Job Responsibilities:

• Responsible for the preparation of food items.
• Responsible for greeting guests and taking their orders accurately in a friendly manner.
• This position requires knowledge of the menu items and their ingredients and packaging as well as familiarity with the step-by-step procedure for making various ice cream products. It requires the preparation of ice cream items, and the team member is responsible for maintaining quality standards of the products prepared.
• Responsible for friendly and efficient customer service. In addition, you will be responsible for accurate cash control.
• Responsible for serving ice cream orders to guests and confirming accuracy of orders.
• Responsible for cleanliness in the dining areas inside and outside, other service areas accessed by guests including restroom and various stations/food production/storage areas.

You must be willing and able to:

• Stand and move for most - if not all - of your shift.
• Lift up to 25-50 lbs. now and then.
• Wear a visor
• Use restaurant equipment such as a register or blender
• Follow brand standards and guidelines

Job Type: Hourly/Part-Time

Starting Pay: Minimum wage plus tips

Age Requirement: Must be 16 years of age.

This is for a position at a franchised Carvel location