CarTown Kia in Nicholasville, KY has an immediate opening for an Experienced Service Advisor for our growing store. We have an abundance of business and are seeking an individual who wants to work for a top-notch organization. Compensation is commission based.

Benefits offered to the Service Advisor by CarTown Kia:

• Medical and life insurance programs for eligible employees.
• 401(k) plan with employer match.
• Company provided training and education.
• Discount vehicle purchase program.
• Fantastic advancement opportunities.

Responsibilities of the Advisor :

• Responsible for the entire customer service experience from the service drive until vehicle is turned back over to the customer.
• Advise customers on the care of their vehicles and the value of maintenance in accordance with the manufacturer’s specifications.
• Effectively communicate to the customer the timeline of repair and maintenance.
• Follow up with progress calls and/or emails to customers regarding any changes in the estimate or pick up time.
• Document repair and maintenance changes on repair order in the approved manner.

Qualifications of the Experienced Service Advisor :

• Broad knowledge of new vehicle technologies.
• Self-motivated enthusiastic presence in a team environment.
• Strong written and communication skills
• Valid driver’s license and clean driving record.
• Professional appearance and work ethic.

Job Type: Full-time

Pay: Up to $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday
• Weekends as needed

Shift:

• 8 hour shift

Application Question(s):

• What interests you most about this position?

Experience:

• Service Writing: 3 years (Required)

Work Location: In person