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At Carrum, we live and breathe the mission of transforming the healthcare system to create an unmatched experience for patients. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you.
In 2014 Carrum reinvented the Center of Excellence (CoE) category in digital health. We are the only company in this space with a digital platform and mobile app powering this novel marketplace. Today, most of the US population lives within a 3 hour driving distance of a Carrum CoE and our providers rank in the top 10% nationally. Our team's execution has been recognized by the venture community and we've raised more than $50M in aggregate from investors like Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study and featured as a Harvard Business School (HBS) case study.
Patient Care Operations Specialist - Job Description
We're rebuilding healthcare from the ground up and optimizing Patient Care will play a critical role in our success. We've experienced tremendous growth in the last few years and we're looking to bring on someone who can embody our company mission and values with each patient interaction they have. For this Operations role, we are also seeking someone who will work collaboratively to develop the infrastructure needed to support the Patient Care team and to ensure the patient experience meets the Carrum standard.
The heart of Carrum Health is a seamless and highly personalized patient experience; and this is enabled by our Patient Care team. You will be responsible for providing comprehensive, non-medical support throughout the entire episode of care, serving as the patient's biggest advocate and creating a welcoming and comforting end-to-end experience. You will provide peace of mind and be a dedicated guide to patients during the surgical process, allowing them to focus on their health while you handle all the details.
You will also be responsible for supporting the operations of the Patient Care team by working with other teams to improve, optimize, and implement processes, workflows, and technologies. You will leverage your expertise, tech savviness, and skillset to drive improvements that will not only create a better experience for patients but also allow the team and company to better manage the care we provide to patients.
The salary range for this role is $50k - $60k plus bonus, depending on level of experience and geographic location.
You're excited about this opportunity because you will…
We're excited about you because…
You have a driving passion for making a positive impact on the healthcare industry and you believe there is a better way to deliver top-quality medical care to patients. You are passionate about helping others and creating systems that allow you and your team to focus less on tedious tasks so that they can focus more on serving our patients. You also thrive in a fast-paced environment and enjoy tackling projects where needed. We hope to see from you:
Why you'll love working with us…
Other benefits:
About Carrum
We're a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we've partnered with Fortune 500 employers and top hospitals across the nation. We've been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we're only scratching the surface of our opportunity and we're looking for incredible people like you to help us realize our full impact.
Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.
Full Time
Ancillary Healthcare
$78k-102k (estimate)
01/19/2024
05/13/2024
carrumhealth.com
FOSTER CITY, CA
50 - 100
2014
SACHIN JAIN
<$5M
Ancillary Healthcare