The planner is responsible ensuring all loads and trucks in their defined region are assigned and moving while maximizing on time delivery performance and minimizing deadhead within our network.

Responsibilities / Duties:

• Identify all trucks within their assigned region which do not have freight available and communicate multiple times daily to the account management team (9am, 1pm and 4pm); this needs to be accomplished a minimum of 3 business days in advance
• Identify all loads within their assigned region which do not have a trucks assigned; review current plans in the region to determine if plans can be changed and communicate to fleet operations; communicate any remaining on time performance issues to the account management team; this needs to be accomplished a minimum of 3 business days in advance
• Interact with other branches evaluating where there may be freight or truck capacity that can be supported by company assets in the region assigned
• Key Performance Indicators:
  • On Time Delivery Performance
  • Deadhead Percentage
  • Miles per Truck per Month

Minimum Qualifications:

• Education: High School Diploma required, 2 year degree preferred
• Experience: Previous office experience required
• Skills/ Abilities: Excellent customer service skills
• Excellent communication skills: verbal & written
• Ability to be an effective team member
• Computer literate: Microsoft Office; AS400 preferred