Work Schedule:
37.5 hours per week
Must be able to work day, evening, and weekend hours.

Pay Rate:
$42,120 annually plus benefits

Apply By:
Applications must be received by 11:59 pm on Wednesday, May 22, 2024

Job Summary:

Assists adult, teen, and juvenile customers with a variety of informational and programming services in the adult department; maintains assigned areas of collection; works under general supervision; performs other duties as assigned.

Essential Functions:

• Greets customers and responds to information, circulation, reference, and reader’s advisory requests using model reference and reader’s advisory behaviors.
• Maintains current knowledge of information resources and search tools to assist customers.
• Uses current knowledge of Library related technology to assist and instruct customers and perform basic troubleshooting.
• Analyzes customers’ questions to decide search strategy and uses appropriate information resources to meet customer needs.
• Processes customers’ requests for materials.
• Weeds, replaces, and adds materials to adult collections as directed and according to branch and system guidelines, suggests additions to collection area.
• Prepares and presents programs, booktalks, and event activities both in the branch and at other locations such as schools, and special events.
• Registers customers for programs.
• Conducts library tours for various groups.
• Creates and maintains library displays.
• Monitors and coordinates placement of miscellaneous materials.
• Communicates library policies and procedures to customers as appropriate.
• Manages multiple customers simultaneously while providing exemplary customer service.
• Serves as librarian-in-charge as needed; responsibilities include but are not limited to opening and closing activities, resolving customer complaints, handling facility and security issues, and communicating necessary information to staff.
• Participates in meetings, teams/committees/workgroups, outreach activities and training opportunities, as appropriate.
• May act as Passport agent and process passport applications.
• Performs other duties as instructed and assigned.

Required Knowledge, Skills, and Abilities:

• Knowledge of the principles and practices of reference and reader’s advisory services.
• Current knowledge of information sources and search tools.
• Knowledge of the principles and practices of collection development and maintenance.
• Knowledge of CCPL policies, procedures, and guidelines.
• Ability to maintain Maryland Library Associate continuing education requirements.
• Ability to operate and demonstrate all relevant technologies.
• Ability to operate Library equipment.
• Ability to develop and present programs.
• Commitment to excellent internal and external customer service.
• Excellent communication skills.

Education and Experience:

• Bachelor’s degree.
• Requires 90 contact hours of approved in-service training through Library Associate Training Institute (LATI) within first 2 years of employment or 9 hours of formal academic course work in library science.