Warehouse Supervisor - Distribution Center

Location: Richmond, VA

Position: Full-time with benefits package

At Carrier Enterprise (CE), we proudly distribute industry leading Carrier, Bryant, Payne and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies, and accessories. As a joint venture between Watsco and Carrier, we are part of one of the largest HVAC Distribution Network in North America. CE has approximately 200 locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada. We strive to deliver the best products with best-in-class customer service.

Mission: At CE, our associates create an exceptional customer experience by providing innovative solutions to propel business forward. We accomplish this by exemplifying our core values...safety, integrity, teamwork, innovation, service-minded, and community oriented.

Position Summary

The Warehouse Supervisor leads and oversees the performance of all tasks involved in the shipment, requisition, and storage of product, supplies and equipment into and from this facility with the guidance of the Distribution Center Manager.

Key Responsibilities

• Supervise and lead team of Warehouse Associates in a fast-paced and detail-oriented distribution center.
• Shipping and receiving
• Stores materials/equipment
• Controls Inventory
• Upholds environmental health and safety standards
• Works closely with internal customers (Store Associates and Sales Managers)
• Provides excellent customer service to external customers (mechanical contractors, dealers, owners)
• Supervises and assigns tasks to Warehouse associates based on business needs and customer priority
• Ability to run reporting and review data for warehouse performance and efficiency
• Ability to quickly assess team needs and change plans and actions in real time to support business needs.

Skills

• Supervisory skills including leading, motivating, instructing and disciplining warehouse associates as needed
• Oversees shift product flow, facility layout, and security and maintenance activities
• Improves workflow processes to increase productivity and drives work force safety
• Manages created damage, inventory shrink and product repairs
• Manages partnership with LTL providers including cost control, damage claim rate and customer satisfaction
• Experience with MS Office, Warehouse and Logistics Software and ability to learn and train others on use of systems and equipment such as inventory management, scanners, tablets, forklift, clamps lifts and other as needed
• Manages fleet of third-party logistics provider delivery trucks including routing efficiency and customer service

Minimum Qualifications and Experience

• High School diploma required, and Associates Degree preferred, but not required
• Minimum 5-7 years of warehouse operational experience
• Experience training and leading others
• HVAC experience or similar industry, is preferred, but not required
• Strong attention to detail and accuracy
• PC skills and inventory and shipping/receiving systems experience required
• Excellent communication (written and oral) and interpersonal (Teambuilding) skills
• Proven commitment to customer service and a safe work environment
• Must be team-oriented
• Experience with shipping, receiving, RF Scanners and UPS World Ship
• Ability to exhibit leadership, accountability, teamwork, and dedication to customer service

Learn more about our company and team at www.carrierenterprise.com and www.watsco.com

Carrier Enterprise offers a competitive total pay and benefit package and is an Equal Opportunity Employer.

All applicants applying for employment must be authorized to work in the United States.

EOE