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Regional Director of Operations
$212k-291k (estimate)
Full Time 2 Weeks Ago
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Carrier Enterprise is Hiring a Regional Director of Operations Near Richmond, VA

About UsCarrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200 locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000 employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.
Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you!
Find out more about CE at www.carrierenterprise.com.
Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).
Carrier Enterprise has an opportunity to in our Mid-Atlantic RegionRegional Director of Operations Based: Richmond, VAThe Regional Director of Operations provides leadership, management, and vision for the Mid-Atlantic region to ensure that the company effectively and efficiently delivers exceptional operational and fulfillment outcomes. This will include driving improved operational performance across all regional facilities and all operational disciplines (i.e., safety, warehousing, transportation, branch support operations, etc.), utilizing a variety of operational strategies.
This position will partner with customer service, order management, inventory planning, and regional and corporate business functions. Transportation and logistics responsibilities will include management of dedicated fleet and other transportation providers. The role will take on a key leadership role in driving change, creating standardized processes, and leading workplace safety initiatives.
The Regional Director of Operations will cultivate and leverage multiple cross-functional business relationships to identify and execute creative solutions to organizational opportunities and challenges. As a key member of the region’s leadership team, the Director of Operations will assist in setting the region’s strategic goals and ensure operating plans are aligned to support those objectives.
  • Key Responsibilities
  • Establish and implement long-term operations objectives that are aligned with business goals. Partner with the regional leadership team to develop and execute a plan for the operations organization to support regional business.
  • Drive and implement standardized, documented best practices and processes across all operations areas.
  • 60% of the time feet on the ground expectation in multiple warehouse facilities leading, guiding, inspecting, and validating workflow efficiency and effectiveness.
  • Plan, organize, direct, and manage the course of operations to maintain profitability by controlling inventory, losses, accidents, and safety. Seek synergies and best practices to develop and implement new methods to improve productivity and customer service.
  • Drive safety, warehouse, transportation, logistical improvements, and productivity via major KPIs such as inbound/outbound logistics performance, cost, inventory accuracy, annual physical inventory, safety compliance, and on-time delivery.
  • Refine and implement an operations structure that is integrated with supply chain and minimizes total system cost while providing superior customer service. Coordinate with 3rd party service providers as needed to resolve operational issues.
  • Analyzes the regional logistics network to identify opportunities to improve operational efficiencies, processes, service levels, and optimal fulfillment channels. Develop a deep understanding of the customer fulfillment experience to properly assess service level improvements.
  • Develops tools and processes for implementing, driving, and sustaining change.
  • Monitoring staff performance and organizational processes and collaborating with other stakeholders to enhance productivity and staff satisfaction.
RequirementsIII. Qualifications
  • 10 years of progressive operations and logistics leadership experience in a wholesale, distribution or fulfillment environment required.
  • Bachelor’s degree preferred with a preference for Business, Engineering, or Supply Chain degree,
  • Demonstrated experience using continuous improvement and Lean Six Sigma to lead operational transformations.
  • A clear ‘bias for action’ and a sense of urgency to operate within a fast-paced and entrepreneurially minded organization.
  • A willingness and ability to display a ‘roll up the sleeves’ approach, engaging in driving tactical execution when necessary.
  • Experience in running a 3rd party dedicated fleet or an asset-based trucking operation in a distribution environment.
  • Demonstrated EH&S experience in a distribution environment.
  • Experience using continuous improvement and lean principles to lead operational transformation (i.e., footprint optimization, cost-out, on-time delivery, safety, quality, etc.). Lean Six-Sigma Experience and Certification is beneficial.
  • Expert understanding of materials management, warehousing, and inventory control policies, processes, procedures, and systems.
  • Experience with network optimization, quantifiable results in identifying supply chain improvements through scenario analysis, logistics spend, and footprint decisions.
  • Strong problem solving and analytical skills in support of metrics-, data- and process-oriented objectives; ability to succinctly report on critical operations measures.
  • Excellent financial, quantitative, and analytical skills
  • Demonstrated success as a people leader, including the ability to: set and gain buy-in for strategic direction and vision; attract, hire, retain, and develop key/critical operations leaders; and establish an engaging culture of accountability, quality, and customer focus.
  • Excellent communication skills, including written, verbal and presentation skills; comfortable and credible with both internal stakeholders and external audiences.
  • A flexible, dynamic, self-demanding and proactive individual; able to motivate him/herself and others; easily accepts constructive input from others.
  • Willingness to travel – 35% of the time.

Job Summary

JOB TYPE

Full Time

SALARY

$212k-291k (estimate)

POST DATE

05/26/2024

EXPIRATION DATE

06/27/2024

WEBSITE

carrierenterprise.com

HEADQUARTERS

Orlando, FL

SIZE

1,000 - 3,000

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The job skills required for Regional Director of Operations include Leadership, Customer Service, Problem Solving, Communication Skills, Presentation, Accountability, etc. Having related job skills and expertise will give you an advantage when applying to be a Regional Director of Operations. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Regional Director of Operations. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Regional Director of Operations positions, which can be used as a reference in future career path planning. As a Regional Director of Operations, it can be promoted into senior positions as a Top Operations Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Regional Director of Operations. You can explore the career advancement for a Regional Director of Operations below and select your interested title to get hiring information.

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If you are interested in becoming a Regional Director of Operations, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Regional Director of Operations for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Regional Director of Operations job description and responsibilities

A Regional Director of Operations supervises an organization's operational activities for an assigned region.

02/13/2022: San Diego, CA

Regional Director of Operations oversees the daily activities and business operations within a particular area.

04/16/2022: Laramie, WY

They also handle people related concerns.

02/02/2022: Allentown, PA

Regional Director of Operations must manage all the general ledger revenue and expense activity while maintaining oversight for all operations, policies, and procedures.

04/17/2022: Raleigh, NC

A Director of Operations supervises general managers of different areas of an organization and works with production and day to day activities.

03/14/2022: New Suffolk, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Regional Director of Operations jobs

Worked with general managers and operations teams to transform customer service and telemarketing staffs to a more sales-focused, value-add organization.

03/11/2022: Harlingen, TX

4 to 6 years of experience of Regional Director of Operations is a plus.

01/28/2022: Hartford, CT

Store/Branch Managers report to Regional Director of Operations.

02/28/2022: Fort Myers, FL

Depending on the field of operation, their qualifications, certifications and expertise, a director of operations may.

02/06/2022: Billings, MT

An understanding of the entire value chain.

02/08/2022: Lake Charles, LA

Step 3: View the best colleges and universities for Regional Director of Operations.

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