Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. CE proudly distributes the Carrier, Bryant and Payne brands of HVAC equipment, as well as a full-line of aftermarket parts, supplies, and accessories. CE has over 150 locations throughout 28 states, Puerto Rico, the Caribbean, and Latin America.

The Mid-South Region of Carrier Enterprise currently has an exciting opportunity for an Inside Sales Engineer in Knoxville, TN

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Job Summary:

Selected candidate will support the Commercial Sales Engineers by providing technical support to customers (commercial HVAC contractors). This includes, but is not limited to, preparation of quotations, responding to customer purchase orders by checking inventory and placing orders with our onsite order department, preparation of submittals for submission to the installing HVAC contractor, general contractor, consulting engineer and building owner, product application support for our commercial customers and responding to customer inquiries. The Inside Sales Engineer (ISE) is the primary backup for the Sales Engineers and plays an integral role in increasing volume with their existing accounts. He / she will also be the primary point of contact for all our commercial ancillary products. The ISE will be the product expert on these products and will be responsible for all quotations and submittals to our commercial Sales Engineers and residential Account Managers.

Knowledge, Skills and Requirements:

Ability to manage multiple priorities

Strong attention to detail, highly organized

Build strong relationships with internal and external customers

Exceptional communication skills (written and verbal)

Proficiency with Microsoft Office applications and ability to learn new programs

Ability to handle high call volume of customer inquiries - call center environment

Able to work well in fast-paced business casual office environment

2 - 5 years of HVAC experience or knowledge of HVAC designs strongly desired, but not required.

AA/AS degree with 3-5 years' experience or BS degree preferably in a technical field.

Carrier Enterprise is an Equal Opportunity Employer.