2 IT Support Administrator Jobs in Torrance, CA
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CarParts.com is Hiring an IT Support Administrator Near Torrance, CA
Our Culture
Summary of Role/Position
Responsibilities:
- Provide exceptional desktop support:
- Respond promptly and professionally to IT support tickets and walk-ins from corporate office staff.
- Troubleshoot hardware, software, and network-related issues on desktops, laptops, printers, and mobile devices.
- Install, configure, and maintain operating systems, software applications, and peripheral devices.
- Assist with external vendor collaboration for hardware repairs or replacements when necessary.
- Administer Active Directory and Azure environments:
- Manage user accounts, security groups, distribution groups and permissions in Active Directory.
- Perform user provisioning, deprovisioning, and password resets.
- Monitor and maintain Active Directory and Azure infrastructure to ensure high availability and security.
- Collaborate with the Security team to implement and enforce security best practices.
- Oversee Jira administration:
- Configure and customize Jira workflows, projects, and permission schemes to align with business requirements.
- Create and manage Jira dashboards, reports, and filters.
- Provide user support and training on Jira usage and best practices.
- Collaborate with development and project management teams to optimize Jira workflows and enhance productivity.
- Deliver excellent customer service:
- Build and maintain positive relationships with corporate office staff, providing prompt and effective solutions to their IT needs.
- Communicate technical information in a clear and understandable manner to non-technical individuals.
- Provide guidance and training to users on technology tools and applications.
- Actively seek feedback to identify areas for improvement and implement proactive measures to enhance the IT support experience.
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
- Proven experience in desktop support, Active Directory, and Azure administration, and Jira administration.
- Strong knowledge of Windows and macOS operating systems.
- Familiarity with network protocols, TCP/IP, and troubleshooting network connectivity.
- Excellent interpersonal skills and ability to effectively communicate with individuals at all levels of the organization.
- Ability to work independently, prioritize tasks, and manage multiple assignments in a fast-paced environment.
- Strong analytical and problem-solving skills, with a keen attention to detail.
- Proactive mindset with a commitment to continuous learning and staying up to date with the latest IT trends and technologies.
A reasonable estimate of the salary range for this position based on job experience, education level, global geographic region, etc: $100,00-$120,000
CarParts.com is an equal-opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is dedicated to ensuring that we fulfill this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the incumbent a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.
Job Summary
Full Time
Retail
$96k-121k (estimate)
04/10/2024
05/09/2024
carparts.com
LA SALLE, IL
500 - 1,000
1995
Public
TOM WEST
<$5M
Retail
Related Companies
The job skills required for IT Support Administrator include Operating System, Active Directory, Azure, Computer Science, Problem Solving, Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Administrator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Administrator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Administrator positions, which can be used as a reference in future career path planning. As an IT Support Administrator, it can be promoted into senior positions as a Systems Administrator III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Administrator. You can explore the career advancement for an IT Support Administrator below and select your interested title to get hiring information.
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