Join Carolina TotalCare in Concord, NC, as a full-time Front Desk Receptionist - Clinical Assistant . This administrative position gives you the chance to be the face of our clinic, provide direct patient care support, and coordinate engaging community seminars.

Based on a reliable systems approach, our neuropathy program has been successful in over 800 offices all over the USA. We are looking for someone who loves sticking to 'the proven system' of doing things; someone who is dedicated to learning the proven' approaches to treat neuropathy. If you have a desire to learn and are excited to be in an atmosphere of heavy, consistent training with scripts, procedures, and proven systems, you may be perfect for this role!

PAY & PERKS

Carolina TotalCare is proud to provide competitive pay at $16-$20 per/hr depending on clinical experience, with opportunities for bonuses and the following benefits:

• Paid holidays
• Vacation and personal time accrual
• Stipend for employee and family in-office treatment

ARE YOU A GOOD FIT FOR THIS JOB?

This administrative position works the following schedule.

• Monday - Thursday: 8:30 am - 6:15 pm
• Friday: 8:30 am - 2:00 pm

As a Front Desk Receptionist - Clinical Assistant, you're at the heart of our clinic, managing various responsibilities to ensure smooth operations and exceptional patient care. Your clerical duties include charting, paperwork, phone management, documentation, and scheduling appointments. On the clinical side, you greet patients, manage patient flow, assist with therapies, prep exams, and perform nerve screenings. Additionally, you play a crucial role in community engagement by assisting with the planning, preparation, setup, and follow-up of dinner/community seminars.

In the financial realm, you assist the doctor with explaining treatment plans, learning finance company processes, handling financial paperwork, generating payment contracts, and managing equipment and product distribution. Most importantly, you're dedicated to learning and implementing phone scripts effectively to book prospective new patient appointments, handle incoming calls, enhance patient education, and successfully convert seminar guests into patients. Your commitment to excellence and eagerness to learn contribute significantly to our practice's success and patient satisfaction!

Here's what you need:

• Commitment to learning proper scripting to successfully book prospective new patient appointments
• Ability to juggle multiple tasks while staying on track and remaining focused
• Ability to complete required tasks in a timely and efficient manner
• Exceptional organizational skills
• An empathetic, caring, energetic, and positive attitude
• Ability to complete tasks efficiently
• Ability to build relationships with those over 55 who are experiencing health situations
• Strong desire to learn about natural healthcare solutions for neuropathy patients

ABOUT US

Carolina TotalCare is dedicated to providing comprehensive, natural healthcare to our patients. Our integrated team of multi-specialty providers follows a patient-centered approach to optimize health and function. We believe in treating the whole body as an integrated system and offer a range of services, including chiropractic care, an advanced neuropathy treatment program, in-office therapy modalities including laser, decompression, and Hako med, nutrition and weight loss programs, and home therapy protocols. As part of our team, you'll be part of a family-focused practice that is driven by the values of excellence, empathy, and respect.

BECOME OUR FRONT DESK RECEPTIONIST - CLINICAL ASSISTANT

If this sounds like the right administrative job for you, go ahead and apply. It should take no more than 3 minutes to complete the initial process. Good luck!